- Knowledge Base Listing Page
- After applying update 1 for vSphere 6.0, Jobs fail with NFC storage unavailable
After applying update 1 for vSphere 6.0, Jobs fail with NFC storage unavailable
| KB ID: | 2063 |
| Product: | Veeam Backup & Replication |
| Version: | 8.x |
| Published: | 2015-09-14 |
| Last Modified: | 2020-08-13 |
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
Cheers for trusting us with the spot in your mailbox!
Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest
Challenge
Jobs fail with error NFC storage unavailable.
Within the agent.<Jobname>.source.log file on the source proxy the following error can be found:
ERR |SSL error, code: [336151568].error:14094410:SSL routines:SSL3_READ_BYTES:sslv3 alert handshake failure
Within the agent.<Jobname>.source.log file on the source proxy the following error can be found:
ERR |SSL error, code: [336151568].error:14094410:SSL routines:SSL3_READ_BYTES:sslv3 alert handshake failure
Cause
First with Update 1 for vSphere 6.0 and then with Update 3 for vSphere 5.5 VMware disabled SSLv3 by default. http://pubs.vmware.com/Release_Notes/en/vsphere/60/vsphere-vcenter-server-60u1-release-notes.html and http://pubs.vmware.com/Release_Notes/en/vsphere/55/vsphere-vcenter-server-55u3b-release-notes.html
Veeam Backup & Replication is designed to use TLS or SSL, however a bug in parsing the list of supported SSL/TLS protocol versions within Veeam Backup & Replication when communicating with VMware causes the job to fail without attempting to use TLS.
Veeam Backup & Replication is designed to use TLS or SSL, however a bug in parsing the list of supported SSL/TLS protocol versions within Veeam Backup & Replication when communicating with VMware causes the job to fail without attempting to use TLS.
Solution
The issue is resolved in Veeam 8 Update 3.
Alternatively, you can enable SSLv3 within VMware vSphere:
For v6:
http://kb.vmware.com/kb/2121021 Under the heading “Enable support for SSLv3 on Authd service 902 in ESXi”
For v5.5:
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2139396#authd
Alternatively, you can enable SSLv3 within VMware vSphere:
For v6:
http://kb.vmware.com/kb/2121021 Under the heading “Enable support for SSLv3 on Authd service 902 in ESXi”
For v5.5:
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2139396#authd
More information
Click here to send feedback regarding this KB, or suggest content for a new KB.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.
Spelling error in text
Thank you!
Your feedback has been received and will be reviewed.
Oops! Something went wrong.
Please try again later.
KB Feedback/Suggestion
This form is only for KB Feedback/Suggestions, if you need help with the software open a support case
Verify your email to continue your product download
We've sent a verification code to:
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Start using Veeam:
Download the product
&
Activate the license key
Thank you!
Your feedback has been received and will be reviewed.