1-800-691-1991 | 9am - 8pm ET
EN

Adding DDboost repository results in error 5049 or 5037

KB ID: 2124
Product: Veeam Backup & Replication
Version: 8.x, 9.x
Published: 2016-04-12
Last Modified: 2020-08-13

Challenge

When attempting to add an EMC Data Domain repository, one of the following errors is received:

Illegal operation. Err: 5037
Failed to connect to '\\datadomain'.

User-added image

OR

Unable to connect to Data Domain storage \\datadomain
File not found. Err: 5049

User-added image

Cause

The EMC Data Domain server name was entered incorrectly.  For example, typed as a UNC path.

User-added image

Solution

Enter only the name or IP address of the EMC Data Domain.

User-added image
KB ID: 2124
Product: Veeam Backup & Replication
Version: 8.x, 9.x
Published: 2016-04-12
Last Modified: 2020-08-13

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Your report was sent to the responsible team. Our representative will contact you by email you provided.
We're working on it please try again later
Knowledge base content request
By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.

OK

error icon

Oops! Something went wrong.

Please go back try again later.