Adding DDboost repository results in error 5049 or 5037

KB ID: 2124
Product: Veeam Backup & Replication
Version: 8.x, 9.x
Published: 2016-04-12
Last Modified: 2020-08-13
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Challenge

When attempting to add an EMC Data Domain repository, one of the following errors is received:

Illegal operation. Err: 5037
Failed to connect to '\\datadomain'.

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OR

Unable to connect to Data Domain storage \\datadomain
File not found. Err: 5049

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Cause

The EMC Data Domain server name was entered incorrectly.  For example, typed as a UNC path.

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Solution

Enter only the name or IP address of the EMC Data Domain.

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