Veeam ONE 9.5 compatibility with Veeam Cloud Connect 9.5 Update 2

KB ID: 2281
Product: Veeam ONE;Veeam Cloud Connect
Version: 9.5.0.3201; 9.5.0.3254 (Update 1)
Published:
Last Modified: 2018-01-16

Challenge

Veeam ONE needs to support Veeam Cloud Connect 9.5 Update 2 monitoring. There is a fix that has to be deployed on the Veeam ONE server monitoring the Cloud Connect server of the service provider

Cause

There are new types of data implemented with the release of Veeam Cloud Connect 9.5 Update 2 which are not supported by versions 9.5.0.3201 and 9.5.0.3254 of Veeam ONE.

Solution

Steps to resolve the issue are:

  1. Download the hotfix here.
  2. Open Veeam ONE Reporter web interface and navigate to the Configuration tab > Extension modules node.
  3. Use the Install option to apply the hotfix.

More Information

If you have any questions, contact Veeam Support.

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

OK

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