Veeam ONE 9.5 compatibility with Veeam Cloud Connect 9.5 Update 2

KB ID: 2281
Product: Veeam ONE
Veeam Cloud Connect
Version: 9.5.0.3201; 9.5.0.3254 (Update 1)
Published: 2017-04-27
Last Modified: 2020-08-13
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please try again later.

Challenge

Veeam ONE needs to support Veeam Cloud Connect 9.5 Update 2 monitoring. There is a fix that has to be deployed on the Veeam ONE server monitoring the Cloud Connect server of the service provider

Cause

There are new types of data implemented with the release of Veeam Cloud Connect 9.5 Update 2 which are not supported by versions 9.5.0.3201 and 9.5.0.3254 of Veeam ONE.

Solution

Steps to resolve the issue are:
  1. Download the hotfix here.
  2. Open Veeam ONE Reporter web interface and navigate to the Configuration tab > Extension modules node.
  3. Use the Install option to apply the hotfix.

More information

If you have any questions, contact Veeam Support.
To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please try again later.