Veeam Support Knowledge Base
Backup repository upgrade fails after upgrading to v5

Backup repository upgrade fails after upgrading to v5

KB ID:	4075
Product:	Veeam Backup for Microsoft 365 \| Veeam Backup for Microsoft Office 365 5.0
Published:	2020-12-03
Last Modified:	2021-04-27

By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

Oops! Something went wrong.

Please try again later.

Challenge

A local backup repository fails to upgrade after upgrading to Veeam Backup for Microsoft 365 5.0 version 5.0.0.1061.

Cause

In case when the Team Chat folder has been protected with the earlier version of Veeam Backup for Microsoft 365, a backup repository may contain items with several versions that have identical timestamps. After the product is upgraded to version 5.0.0.1061, this causes a repository database conflict when upgrading local backup repositories.

Solution

To resolve the issue, please create a Veeam Support case.

To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

Product

Topic

Description

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your email to continue your product download

We've sent a verification code to:

An email with a verification code was just sent to

Didn't receive the code? Click to resend in sec

Didn't receive the code? Click to resend

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.