Veeam Ransomware Recovery Warranty

Veeam Has You Covered

Hit by ransomware? Help when you need it the most.

Overview

Your Partner in Ransomware Recovery

Let’s be honest: A ransomware recovery warranty isn’t the end-all-be-all solution to your ransomware problem, but it is an important part of your ransomware recovery strategy. That’s why Veeam includes access to the people and expertise you need to stay prepared for ransomware with every Veeam Ransomware Recovery Warranty policy.

As your partner in ransomware recovery, we take a multi-layered approach to ransomware so that you can have confidence you’re prepared for any worst-case scenario.

The Veeam Ransomware Recovery Warranty Includes:

Advanced onboarding support
A 30-minute time-to-first-response support service level (SLA)
A dedicated support account manager (SAM) for assistance and escalation
Quarterly health checks for best-practice operations
Design and Installation services through a Veeam Accredited Service Provider*
In the event of a ransomware attack, Veeam will cover the cost of data recovery**

*Additional costs apply
**Terms and conditions apply, click here for details.

Impact of ransomware

What Are the Real Effects of a Ransomware Attack?

of companies experienced at least one ransomware attack in the past year

of businesses who paid the ransom still couldn’t recover their data

of attack victims were able to recover without paying the ransom

is the minimum downtime to recover

VEEAM’S APPROACH TO RANSOMWARE

Overcome Any Cyberthreat With a Single Solution

Total Control Over Recovery
The most options for fast recovery after an attack:
- Instant Recovery for critical workloads
- Recovery from storage snapshots
- Recovery from replicas
Multi‑layered Immutability
Total confidence that your data is protected:
- Immutability for each storage layer
- Direct‑to‑object‑storage both on premises and in the cloud
- Insights to show your data is protected
Complete Data Mobility
Restore anywhere, from the data center to the cloud, and get back in production faster:
- Back up on‑premises to the cloud
- Back up the cloud on‑premises
- Back up from cloud to cloud
Comprehensive Monitoring
Gain control over your data with powerful monitoring and analytics:
- Proactive alerts for threat detection
- Real‑time visibility into your backup environment
- Active monitoring of recovery resources
Simplicity Through Automation
Automate testing and recovery to reduce manual overhead:
- Backup recovery verification
- Dynamic documentation for testing and failover plans
- Assure that your recovery point and recovery time objectives (RPOs and RTOs) are tested and valid

Customer Story

In the “Big Easy” City of New Orleans

Fast and Easy Recovery

Veeam provides excellent data protection. Everyone who was part of the ransomware recovery process is breathing a big sigh of relief.

Kimberly LaGrue

CIO
City of New Orleans

Read full story

FAQs

What does Veeam's Ransomware Protection Warranty offer?

Veeam's Ransomware Warranty is a multi-layered approach to ransomware so that you can have confidence you’re prepared for a worst-case scenario.

If you adhere to our recommended best practices and are unable to recover from a verified ransomware attack due to a failure of the eligible solution, Veeam’s Ransomware Recovery Warranty will reimburse you for recovery expenses subject to our terms and conditions.

Who qualifies for Veeam's Ransomware Warranty coverage?

To qualify, you must have the current version of Veeam Data Platform – Premium edition with Premier Support for a term of 3 years or more. You must also adhere to Veeam’s recommended security best practices implemented as part of our quarterly security assessments/checklist.

How do I activate my Veeam Ransomware Recovery Warranty?

Activation is easy. Register your eligible Veeam product within 30 days of purchase and confirm implementation of any remediation activities required as part of our security assessment best-practice processes.

How do I find out more information about the Ransomware Recovery Warranty.

Please visit the Ransomware Recovery Warranty Terms and Conditions page on Veeam.com.

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