#1 Global Leader in Data Resilience
#1 Global Leader in Data Resilience
BACK TO KB LIST

Cisco HyperFlex & Veeam CDP support status

KB ID: 4093
Product: Veeam Backup & Replication | 11
Published: 2021-02-01
Last Modified: 2021-11-18
mailbox
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please, try again later.

Challenge

Cisco HyperFlex VM Snapshot creation process will stop VMs if a Veeam CDP storage policy filter is present. Affected VMs will not boot anymore.

Cause

Each time a Cisco HyperFlex Snapshot is created when a Veeam CDP storage policy filter is present, the HyperFlex snapshot creation process will change the ddb.sidecars entry within the vmdk metadata file so that it references a non-existent vmfd file.

Solution

Upgrade Cisco HX to prevent this from occuring
Veeam RnD has confirmed that this issue is resolved in Cisco HX 4.5(2a) when used with vSphere 7.0 U2.
Updating will prevent this issue from occurring but does not resolve it if it has happened.
  1. Make sure that the VM is powered off.
  2. Go to the Files view in Backup & Replication and browse to the base folder of the VM.
  3. Select the <vmname>.vmdk file and right-click “edit”
  4. Go to the ddb.sidecars entry and correct the vmfd filename so that it points to the existing file within the same folder.
  5. Save the file and close the editor
  6. Power On the VM
Example

VM Name: Sample
vmdf File on disk: Sample-c9c24ae00ec07941.vmfd

Sample.vmdk contains the entry:

    ddb.sidecars = "veecdp_1,Sample_675617-62e8e8ccb585c028.vmfd"

This corrected entry is:

    ddb.sidecars = "veecdp_1,Sample-c9c24ae00ec07941.vmfd"

To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by hCaptcha and its Privacy Policy and Terms of Service apply except as noted in our Privacy Policy.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please, try again later.

You have selected too large block!

Please try select less.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case
By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
This site is protected by hCaptcha and its Privacy Policy and Terms of Service apply except as noted in our Privacy Policy.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Start using Veeam:
Download the product
&
Activate the license key
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please, try again later.