Last update: May 12, 2022
Veeam is committed to protecting your privacy and to complying with all applicable data privacy laws. This Privacy Notice tells you about Veeam’s practices with respect to the collection, use, processing, storage, transfer, protection, and/or disclosure of Personal Information. Veeam does not collect, use, or share Personal Information except as described herein.
In this Privacy Notice, we cover the following issues:
Veeam is a global leader in data management and data protection solutions across the globe, offering a variety of data backup and replication software products. We operate in over 160 countries and have offices in over 35 countries worldwide.
Under the General Data Protection Regulation (“GDPR”), Veeam Software Group GmbH is the “data controller” for Personal Information collected that is subject to this Privacy Notice. The address for Veeam Software Group GmbH is:
Linden Park Lindenstrasse 16
In addition, you can email us with any questions about this Privacy Notice at firstname.lastname@example.org.
This Privacy Notice applies to Personal Information (as defined below) that we may collect through the following:
Note: This Privacy Notice does not apply to Personal Information Veeam may collect as part of its employee recruitment process. For more information about the Personal Information we collect as part of that process and how we use, share, and secure that information, please visit Veeam’s Recruiting Privacy Notice.
|Activity||Personal Information Collected May Include|
|Visiting Our Websites||
For more information, see “Cookies” below.
|Third-Party Sites or Platforms||
|Participating in Online Veeam Forums||
|Request Marketing Materials (including newsletters, white papers, etc.)||
|Request Product Downloads||
|Interactive Website Elements (e.g., Forums or Blog Comments)||
Except for publicly available information or information we collect via cookies and similar technologies (see below), all the above-mentioned Personal Information is collected from you. In some cases, it is collected from you directly by Veeam (such as when you input the information into our website to download certain materials); in other cases, it is collected by a Veeam partner and shared with Veeam (such as when (i) you register for an industry conference where Veeam is a sponsor, (ii) you click on a Veeam advertisement on a third party platform, (iii) you purchase a product from an authorized reseller of Veeam products and the order is provided to Veeam, or (iv) you register for a course related to Veeam software and/or seek certification from Veeam).
Your Personal Information will be stored only for the time period necessary to fulfill the purposes outlined in this Privacy Notice, unless otherwise required or permitted by law.
We use the Personal Information we collect for the following purposes:
Veeam will only collect, use, or share Personal Information for the purposes disclosed to you in this Privacy Notice.
Note that some of Veeam’s websites contain interactive elements, such as discussion forums and blogs that allow individual users to publish their own content which will then be made available to other users. Any information posted on these blogs and forums becomes public, which means it could be read, collected or used by other users in any manner.
Lawful Bases for Processing. In certain jurisdictions, we may only process Personal Information if we have a lawful basis on which to do so. The lawful bases for the processing described above includes:
Veeam may share Personal Information with our worldwide partners (e.g. marketing, education, distribution, and reseller partners, online marketplaces, data hosters and other service providers to or for Veeam) to perform one or more of the functions or purposes outlined above on Veeam’s behalf.
Specifically, we may disclose Personal Information that we collect or that you provide to us in the following circumstances:
Third parties with whom we share Personal Information are bound by all relevant and applicable data privacy laws and/or terms of confidentiality.
Veeam software allows an end-user to use Google Mail as an alternative SMTP server to send email alerts and notifications to Veeam. In this event, Veeam software may use Google OAuth 2.0, which makes API authorization by an end-user possible without Veeam receiving end-user access data (for example, by the end-user entering his Google credentials directly into the Google authorization form). Relevant information, including the primary email address and access token are stored locally within the Veeam software installation folder on the end-user premises.
Veeam is a global company, and we collect personal information from individuals all over the world. We strive to comply with all applicable privacy and data security laws around the globe, including GDPR, the California Consumer Privacy Act (“CCPA”), and other applicable laws. To that end, we offer a number of tools to help maximize your control over the information Veeam may have about you.
If you have consented to receive communications, you can manage what information you receive from Veeam about products and services and how such information is received by specifying your communication preferences and subscription details at the subscription preferences page.
If you provided consent, but later wish to discontinue receiving marketing and/or non-transactional e-mails from us, you may do so in the “My Account” section of our website or using an "unsubscribe" link in any email or the Veeam unsubscribe page. Note that this does not apply to transactional emails related to users’ business relationship with Veeam.
In the event you choose not to provide certain Personal Information, we may not be able to respond completely or adequately to your questions, provide updates, and/or information about our products and services. We will however continue to use your Personal Information for the limited purpose of sending you important notices relating to information about your purchases, changes to our policies and agreements, or for other reasons permitted by applicable law.
Your GDPR and California Privacy Rights.
Where GDPR and CCPA applies to the Personal Information we have collected, you may have certain rights you can exercise under certain circumstances. These may include:
Veeam does not “sell” your Personal Information.
Some of these rights can be exercised at the subscription preferences page. For example, you can correct certain of the Personal Information we have about you, you can withdraw consent for or object to certain processing, and you can restrict certain processing.
For any other requests to exercise your GDPR and CCPA privacy rights, please email us at email@example.com or send us your request by filling in this form.
Note that to protect the security, confidentiality, and integrity of your Personal Information, we may need to verify your identity before processing your request. In some cases we may need to collect additional information to verify your identity, such as a government issued ID.
Finally, under the CCPA you may exercise these rights yourself or you may designate an authorized agent to make these requests on your behalf. If you choose to do that, we may seek additional information to ensure that you have actually designated the agent to make the request.
Veeam is a global organization so the information you provide to Veeam may be transferred or accessed by Veeam corporate entities in Switzerland and other countries around the world. No matter where Veeam stores or accesses Personal Information, it is collected, used, shared, and protected in accordance with this Privacy Notice.
Veeam uses approved Standard Contractual Clauses for the transfer of Personal Information collected in the European Economic Area and Switzerland to third countries.
Veeam also abides by the Asia-Pacific Economic Cooperation (APEC) Cross Border Privacy Rules System. The APEC CBPR system provides a framework for organizations to ensure protection of Personal Information transferred among participating APEC economies.