The business challenge
As one of the most densely populated regions in the world, the
city of Bnei Brak is a bustling metropolis that is home to more
than 200,000 people. Residents depend on the city’s municipal
government to provide the services that keep everyday life
running smoothly, from carrying out road repairs to issuing official
documentation such as certificates of ownership. To deliver on this
responsibility, the municipality of Bnei Brak relies on access
to data via business-critical systems.
“Technology has enabled us to introduce new self-service
options for citizens,” said Josef Korngut, Chief Information
Security Officer at the municipality of Bnei Brak. “These include
a portal to send and receive documents and an emergency call
number for urgent requests. To deliver these services and more,
our employees must be able to pull up relevant information from
our IT systems as needed.”
The organization decided it was the right time to address
limitations with its existing data protection solution. For example,
the municipality’s IT team found it was spending too much time
waiting for backups to complete, re-running failed backups and
restoring data requested by users.
“Each morning, I would check to see which backups had
failed overnight so I could fix them,” said Josef Korngut.
“Some backups could take as long as a few days to complete.
If an employee asked us to restore an email they had
accidentally deleted, it could take a couple of days to get back
to them, which could translate into delays to citizen services.
To work more efficiently as a municipality and protect our data,
we made it a priority to find a new solution.”
The Veeam solution
The municipality of Bnei Brak selected Veeam® Backup &
Replication™ to transform its approach to data protection. The
organization tried out the technology using the free community
edition, before opting for an Enterprise Plus license.
“From the start, it was clear that Veeam technology is extremely
simple to use,” said Josef Korngut. “Veeam Backup & Replication
includes innovative features that would support a more
comprehensive data protection policy at the municipality while
saving us time on management. Essentially, it would allow
us to do more with fewer resources.”
Working independently, the municipality deployed the Veeam
solution. The organization now backs up systems frequently, with
less critical systems backed up daily. Using Veeam ONE™, the
IT team monitors its IT environment to optimize data protection.
“In total, we use Veeam to protect many terabytes of data,
retaining one copy locally and another on tape,” said
Josef Korngut. “Veeam worked perfectly with our existing
IT environment, which includes multiple virtual machines.
We didn’t have to make any configuration changes; instead,
we were able to set up our new data protection policy quickly
and easily so that it just works, and we now have instant
visibility through Veeam ONE.”
The municipality has built a close relationship with Veeam,
helping the organization get the most out of Veeam technology
to deliver maximum value to Bnei Brak’s citizens.
“The Veeam team are always there when we need them,” said Josef
Korngut. “Ultimately, Veeam technology is the right answer to all
our data protection needs. By enabling us to use our resources
more effectively, Veeam helps us make the most of public funding.”
- Cut backup times by more than 99%, from days to minutes,
minimizing the risk of impact on operations
“Before, for example, backups started in the early hours of Sunday
wouldn’t finish until Tuesday,” said Josef Korngut. “With Veeam,
they’re finished in 20 minutes, which is a huge improvement and
helps us protect service continuity.”
- Increased backup success rate from 50% to 100%, ensuring all
municipal data is protected
Using Veeam technology, the municipality of Bnei Brak safeguards against data loss.
- Enables single files or emails to be restored in minutes,
supporting a more responsive service for citizens
“Previously restoring a file or email was a major undertaking,”
said Josef Korngut. “With Veeam, we can restore data more than
200 times faster than before. By getting information to citizenfacing employees sooner, we accelerate their responses and
increase satisfaction with our services.”