To retain its position at the forefront of healthcare innovation, Mediclinic Middle East chose Veeam to support always-on data availability across its diverse and growing operations. Using Veeam, the group established a one- stop solution for all backup and DR
“Veeam was one of the tools used by parts of Mediclinic for a while, but we soon realized it should be our data protection solution of choice,” said Peña. “When we compared Veeam to the other options, its extensive feature set stood out. Add to that how scalable and flexible Veeam is, and it’s the ideal solution for our fast-expanding organization.”
Today, Mediclinic employs Veeam to back up more than 620 virtual servers, which host critical applications such as Mediclinic Middle East’s EHR, medical imaging, Research and Development (R&D) applications and more. For added resilience, Mediclinic Middle East uses Veeam to create a full backup of its main datacenter in a co-located environment as well as a copy of the file servers installed in each clinic and hospital.
“We really like the hardened repository feature in Veeam, since it allows us to create immutable backups of our most critical systems and data,” said Peña. “With hardened repositories, we can be confident that all recovered data will be intact and ready to use if we ever need to restore it. Thanks to Veeam, we feel a lot more prepared should the unexpected happen.”
Using the Continuous Data Protection (CDP) feature built into Veeam, Mediclinic Middle East is driving down its Recovery Point Objective (RPO) for its VMware virtual machines dramatically. Later in the year, the group is planning to do a lift-and-shift migration of its core systems to a co-located environment and will use CDP to keep key IT services available as it carries out the move.
“Working in healthcare means data loss could potentially impact a life and death scenario,” said Peña. “Features like CDP are why Veeam is so critical to the central mission of Mediclinic Middle East. Veeam makes short work of complex data management tasks, so that our relatively small IT team can serve a dynamic and growing business.”
With so many successes with Veeam under its belt, it’s no surprise that Mediclinic Middle East also chose Veeam to protect its Microsoft 365 applications.
“While Microsoft offers perfectly good native backup capabilities, we feel much more confident using Veeam to back up the sensitive files and confidential emails we share via Microsoft 365 apps,” said Peña. That’s because the built-in tools permanently delete files in the recycle bin after a time period set by Microsoft, but with Veeam we get to decide when they’re gone forever.”
By seizing control of data with Veeam, Mediclinic Middle East is ready for the next phase of its growth strategy. And when the group encounters bumps in the road, it knows that Veeam will always be on hand to help.
“Veeam provides excellent, responsive support,” said Peña. “They even developed new security patches for us in less than two weeks when we needed them. By helping us run smoothly with minimal maintenance, Veeam frees us up to focus on what’s next for Mediclinic Middle East. Whether that’s introducing exciting innovations at our existing locations or a brand-new opening.”