The Business Challenge
Since it was established in 1992, VSK Insurance House (VSK) has been
developing its IT infrastructure. The company added servers, applications,
and storage to manage increasing volumes of operational and financial data.
Denis Yafyasov, Deputy CIO at VSK, says, “VSK has steadily turned into one
of the leading insurance companies in Russia. A key part of that evolution
is down to using the latest technology to provide clients with the highest
quality of service.”
To streamline its IT environment and clear the path to further growth, VSK
chose to consolidate multiple servers by introducing virtualization. With the
existing backup solution already nearing capacity, the change in IT strategy
was the ideal time for the company to look for new backup capabilities.
VSK saw an opportunity to resolve challenges such as the overrunning
of overnight backup windows, which risked affecting operations. The
company’s previous backup solution struggled to cope with new and
updated applications and low network bandwidth. It did not offer granular
recovery technology, affecting VSK’s ability to bounce back in the event that
of a production systems failure.
Yafyasov adds, “One of the main goals of our IT infrastructure is to prevent
interruptions to our services, as this goes against our obligations to our
customers. To protect our reputation for high quality customer experiences,
we needed to make a change. The aim was to find ways to streamline
operations, cut costs, and reduce risk, and simultaneously adopt a backup
strategy that would support VSK’s future growth.”
The Veeam solution
VSK chose Veeam Backup & Replication to enable comprehensive backup for
its mix of virtual and physical workloads. The solution encompasses around
12,000 user accounts on virtual and physical servers. The infrastructure
includes 14 on-premises servers with total storage of nearly 1.5 PB, as well
as SQL and Oracle databases – one of which is 20 TB.
Grigory Kondratyev, Senior Administrator, Servers Infrastructure Subdivision,
IT Department at VSK, explains, “We explored different solutions, and
the Veeam offering stood out because of ease of use and cost-efficiency.
It allows us to back up large amounts of data across multiple virtual and
physical servers from one point of control and at a highly competitive price.”
According to the VSK team, deployment and configuration of Veeam Backup
& Replication was straightforward. Within just a few days of implementation,
the company was using the new technology to set up daily, weekly and
monthly backups of its entire IT environment.
Kondratyev comments, “We were up and running with the Veeam tools
quickly and easily. Veeam provides excellent, clear guidance that enables
us to take full advantage of the powerful new capabilities at our disposal.”
Using Veeam’s synthetic backups functionality, VSK resolved its issues with
limited network bandwidth. By taking advantage of the built-in storage
consolidation feature, VSK merges hardware server backups into a single
repository where possible, reducing data storage requirements.
VSK also gained greater transparency and control for backups. The team
relies on the Veeam solution’s self-service portal to enable flexible role
management. For example, backup administrators can now delegate
permissions to database administrators, saving time and boosting efficiency.
Thanks to the Veeam solution, VSK can now complete backups and recover
from disaster much more quickly and effectively in the event of a disaster.
In this way, the company is protecting the quality and reliability of services
Kondratyev continues, “Veeam Backup & Replication enables us to shorten
backup windows, so that there’s no risk of them affecting he next
day’s operations. We can also restore essential systems in less than two
hours with no data loss. The advanced granular recovery capabilities
offered by Veeam Backup & Replication means we have the ability
to restore specific files and data in a way we couldn’t before, significantly
enhancing business protection.”
To build on its success, VSK is planning to extend its backup capabilities
further. Yafyasov explains, “Next, we’re implementing automated testing
of backups, plus a group of servers at a site that’s far from our current data
center to host copies of all our backups. Working with Veeam, we’re making
VSK and the services we deliver to our clients more resilient than ever.
By better protecting our critical data and systems, Veeam technology
contributes to our competitive edge.”
- Enables recovery of critical systems, services and data in less than two hours:
Kondratyev says, “With Veeam Backup & Replication we monitor, control
and confirm our backup and recovery from a single place, greatly reducing
- Simplifies backup infrastructure and processes, enhancing efficiency:
By switching to Veeam Backup & Replication, VSK has removed legacy
servers and software licenses, reducing costs and simplifying backup
- Scales seamlessly to accommodate company growth:
VSK can easily incorporate new physical and virtual servers into the Veeam
Backup & Replication solution even as the business evolves and expands.