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Xtium is a leading enterprise software and solutions company that provides managed cloud hosting, online backup and virtual disaster recovery services. Xtium offers its clients a secure virtual private cloud experience with guaranteed application performance across the network.


Xtium creates flexible IT solutions that fit clients’ specific business needs and enable them to remain in control of their data. When Xtium began looking for a more efficient way to offer virtual machine (VM) backup and recovery to clients, the company focused on specific criteria.

“We wanted a holistic solution for virtualized environments,” said Tim Vogel, Chief Technology Officer for Xtium. “At the time, we were piecing together several solutions for backup, replication and recovery, so our goal was to find a unified solution that was more efficient and affordable.”

Vogel and his colleagues had one more goal: partner with a company that would help Xtium explore additional revenue streams. “We’re always looking for ways to offer new and improved services to clients, so we had to find a partner that had the technology to help us do this. We found what we needed in Veeam Software.”

Veeam Software: Support from Start to Finish

Xtium chose to implement Veeam® Backup & Replication™ as part of its cloud environment. Veeam provides powerful and affordable protection for virtualized applications and data on VMware vSphere and Microsoft Hyper-V. It unifies VM backup and replication in a single solution, enabling Xtium to consolidate backup, replication and recovery processes for clients.

“Veeam gives us a holistic solution for virtualized environments,” Vogel said. Not only did we improve operational efficiencies, we saved 25% in operational costs by eliminating the previous tools we were using and 20% in operational time by automating processes.”

One of the ways that Xtium automated processes is through Veeam’s fast recovery capabilities. Since Veeam runs a VM directly from a compressed and deduplicated backup file on regular backup storage, Xtium can recover individual objects from any virtualized application and recover files from any guest operating system and file system—without booting the VM.

“Item-level recovery was a manual process for us in the past, but with Veeam it’s automatic, saving a great deal of time,” Vogel said. “We’re looking at additional ways to automate processes with Veeam, which will enable us to offer new services to clients and increase our revenue.”

Xtium is currently reviewing two additional Veeam capabilities: SureBackup™, which automatically verifies the recoverability of every backup, and On-Demand Sandbox, which lets users run VMs from backups in an isolated environment for quick and easy testing and troubleshooting.

Veeam’s monthly licensing model met another key criterion for Xtium. The company rents licenses from Veeam on a monthly basis depending on the number of VMs it’s currently hosting rather than making a long-term commitment on the number of VMs, plus the capital expense that goes with them. Veeam works closely with its premiere hosting partners to help them protect their clients’ VMs, meet all service level agreements, keep costs low and increase revenue.

“We feel we’re involved in a true partnership rather than a vendor-customer relationship,” Vogel said. “We’re taking an integrated approach with Veeam toward mutual success.”

Built for Virtualization: Veeam Backup & Replication

Veeam Backup & Replication provides fast, flexible and reliable recovery of virtualized applications and data for both VMware vSphere and Microsoft Hyper-V. Unifying backup and replication in a single solution and leveraging virtualization to its fullest, Veeam Backup & Replication enhances data protection and disaster recovery for more than 50,000 customers and protects more than 7 million VMs across the globe.

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