New era of Intelligent Diagnostics

Veeam Availability Suite 9.5 U4 is full of fantastic new features to enable Veeam customers to intelligently manage their data like never before. A big component of Veeam Availability Suite 9.5 U4 is of course, Veeam ONE.

Veeam ONE is all about providing unprecedented visibility into customers’ IT environments, and this update is full of fantastic enhancements, so stay tuned for more blogs all about new features like Veeam Agent monitoring and reporting enhancements, heatmaps, and more!

One of the most interesting new features of Veeam ONE 9.5 U4 are Veeam Intelligent Diagnostics and alarm remediation actions. Think of Veeam Intelligent Diagnostics with remediation actions as the entity watching over your Veeam Backup & Replication and virtual infrastructures so you don’t have to. Wouldn’t it be great for potential issues to fix themselves before they cause problems? Veeam Intelligent Diagnostics with remediation actions enables just that.

How Veeam Intelligent Diagnostics works

Veeam Intelligent Diagnostics works by comparing the logs from your Veeam Backup & Replication environment to a known list of issue signatures. These signatures are downloaded from Veeam directly, so think of it as a reverse call home. All log parsing and analysis is done by Veeam ONE with the help of a Veeam Intelligent Diagnostics agent which is installed on every Veeam Backup & Replication server you want to keep an eye on.

These signatures are updated by Veeam support as needed. This allows Veeam Support  be proactive if they are noticing a number of cases with the same characteristics or cause, enabling customers to fix issues before they are even encountered. Think of things like common misconfigurations that Veeam customers spend time troubleshooting. These items can easily be avoided by Veeam customers leveraging Veeam Intelligent Diagnostics.

When an issue is detected, Veeam Intelligent Diagnostics presents detailed information about what the issue is, and how it can be fixed.

If Veeam Intelligent Diagnostics detects an issue that R&D team has prepared the hotfix for, then this is the easiest phone call you will ever make, as an issue number will instruct your support engineer on the required actions.

What is a Remediation Action?

Alarms in Veeam ONE have the potential to be combined with remediation actions. Remember, Veeam ONE is about more than just keeping an eye on your Veeam Backup & Replication environment, it can also give you new insight into your virtualization environment.

For example, one of the most commonly triggered alarms that comes with Veeam ONE is the VM with no backups alarm. In this case, Veeam ONE has a predefined remediation action to add the VM to a backup job:

Every remediation action comes with either automatic or manual resolution action. If you want to review the suggested action before approving it, it is possible to do so! Simply use the “Remediate” section of the “Actions” pane.

For a full list of remediation actions, be sure to take a look at the Veeam 9.5 Update 4 Working with Alarms Guide.

Veeam Intelligent Diagnostics and Remediation Actions make management easier

One of the things that has always attracted me to Veeam products is how easy they are to use and get started with. Veeam Intelligent Diagnostics takes things a step further by eliminating potential issues before they even cause problems, making Veeam Backup & Replication easier to use and manage. Additionally, the power of remediation actions in Veeam ONE allow you to stop issues in your virtualization environment before they start. Reducing operational complexity is a win for any organization, and Veeam ONE helps accomplish this in many ways.

The Veeam Availability Suite, which is made up of Veeam Backup & Replication and Veeam ONE is available for a completely free 30-day trial. Be sure to try it out to take advantage of Veeam Intelligent Diagnostics and the rest of the powerful features released in Veeam Availability Suite 9.5 U4.

More on new Veeam ONE capabilities:

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