Starting a SureBackup job in Troubleshooting mode

KB ID: 1216
Product: Veeam Backup & Replication
Version: 5.x, 6.x, 7.x, 8.x, 9.x
Last Modified: 2016-06-23


If some VM fails to be verified automatically, you can start it manually for troubleshooting.
For example, if the VM fails to be verified because a particular test fails, you can start it in troubleshooting mode, and then open the VM console to check whether some service does not start, or a software firewall is blocking connections, etcetera.


To start a SureBackup job in troubleshooting mode, perform the following steps:

1.    Double-Click on the SureBackup job to open the statistics for the previous session.
2.    Right-click on the VM you want to troubleshoot, then click "Start".

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If the application group has already been powered off by that time, it will be started again. After that, you can open the VM console and perform verification and testing manually.

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