Siemens selected Veeam Data Platform to expand its IT/OT service offering.
“We evaluated multiple vendors,” said Lauterlein. “Ultimately, our assessment showed that Veeam is the most reliable and flexible option on the market today. The lack of vendor lock-in is a huge advantage to us, since it allows us to build a service offering that can work with a whole range of customer environments.”
Siemens has extended its Industrial Automation DataCenter offering with Backup & Restore Professional Services, powered by Veeam. For customers who opt for the service, the company manages backup and restore for all data related to their plant operations.
“Using Veeam, we can offer our customers comprehensive data protection without impact on plant performance,” said Lauterlein. “We developed a standard packaged solution that includes 36 TB of disk storage plus the option of pre-configured tape storage if customers want an extra layer of redundancy.”
The Siemens Digital Enterprise Services team leveraged Veeam APIs to shape a simplified, streamlined experience for plant operators. By giving these operators control of data protection while minimizing administrative effort, the company is helping its customers boost productivity.
“We created a wizard incorporating Veeam APIs to allow users to create backups with a customized configuration at the push of a button,” said Lauterlein. “We’ve built on Veeam’s ease of use to ensure that our customers can just set it and forget it.”
The new Backup & Restore service has been well-received, enabling Siemens to grow its footprint in existing customer installations.
“Since we established an OEM partnership with Veeam, we’ve brought our Backup and Restore service to more than 200 customers around the world,” said Lauterlein. “Our SIMATIC PCS 7 distributed control system is a leading process control system with tens of thousands of installations worldwide. Every one of those customers is a potential user of the Industrial Automation DataCenter Backup & Restore service, so the market opportunity is huge.”
Together, Siemens and Veeam are helping the process industry to modernize plants and realize the benefits of digitalization. The company is taking advantage of the Veeam ecosystem to optimize its offering to customers.
“Every member of the Veeam team we’ve met has been very responsive and knowledgeable,” said Lauterlein. “Veeam encourage us to engage with the wider Veeam user community, which has enabled us to share knowledge and best practices. We can bring all these learnings to our customers in the form of service improvements.”
Looking ahead, Siemens and Veeam will continue to work closely together to offer customers more choice, flexibility and security.
“We’re currently developing different-sized options of our Backup & Restore service with varying feature sets,” said Lauterlein. “The goal is to make it easier for smaller companies to run their plants with our solutions, and to give larger enterprises greater choice. We’re exploring functionality such as Veeam SureBackup to incorporate more advanced defense against ransomware into our solutions, too. We’ve achieved a great deal with Veeam already, and we’re excited to find out what we can do next to speed up Industry 4.0.”