Igor is an engineer with Backup for Office365 Support team. Before Veeam, his work was mainly focused around networking-related technologies for Enterprise-level Internet Service Providers. This allowed him to gain experience with hardware vendors like Cisco, Juniper and Huawei which came in handy in troubleshooting of Backup for Office 365 issues since its almost every component utilizes data transfer through IP networks.
Apart from handling customers cases, Igor creates technical content like Knowledge Base articles and internal educational programs.
We at Veeam Backup for Microsoft Office 365 support team receive quite a number of questions about backing up and restoring of Microsoft Teams and OneNote on the daily basis. Since there’s no simple answer, I’ve decided to take the most frequent questions our customers have and demonstrate the details of the process.