Recovery possibilities in depth: File level recovery

Read the full series:

Ch.1 – Architecture & Requirements
Ch.2 – Creating recovery media
Ch.3 – Backup modes in depth
Ch.4 – Backup targets more explained
Ch.5 – Scheduling backups
Ch.6 – Administration
Ch.7 – Additional restore options
Ch.8 – File level Recovery

Ch.9 – Volume recovery
Ch.10 – Recovery media in depth
Сh.11 – Ad-hoc versus scheduled
Ch.12 – Support for Veeam Endpoint Backup FREE
Ch.13 – Working with exclusions
Ch.14 – Moving your backups to a different location
Ch.15 – BitLocker support
Ch.16 – Metered connection support

It probably has been said ten million times before but it’s worth saying again… Backup always leads to recovery and recovery should be easy. In previous posts we looked at the integration of Veeam Backup & Replication with Veeam Endpoint Backup FREE and already gave you some recovery options that you get with the integration. Today we are going to review the recovery options available for any end user.

Before we dive in to this, keep in mind that recovery options highly rely on the backup mode you used. For example, it not possible to recover the entire computer from your personal files backup.

Individual files

This option you can choose no matter what backup mode you have selected. Even if you use entire PC backup, you don’t need to restore everything to get a simple file back. For those of you who worked already with Veeam Backup & Replication, this restore will look very familiar.

There are three methods to start restoring files. First one is launching the wizard from the windows start screen. You need to find the File Level Restore application and open it. The second method is to right-click the notification icon, and choose Restore – Individual files. These two methods will pop up a wizard on a restore point selection step

The wizard approach is very handy when you need to recover files from other PCs backups: you can actually go one step back (by pressing the previous button) and open the Backup Location wizard’s step where you can manually specify the backup file location.

Laptop and PC File level recovery

The third method is to open Veeam Endpoint Backup Control Panel and click the needed bar on the chart Once done, you will see the details of the specific backup associated with this bar and what’s more important you can start a restore directly from this screen. By the way as you can see on the screenshot below my restore point does not contain any volumes thus volume level recovery is not possible.

Laptop and PC restore point details

Once you passed all the wizards steps and clicked Open or in case you launched File Level Recovery directly from Control Panel the backup file is mounted to the operating system under C:\VeeamFLR so you can browse thru the backup browser or thru the regular Windows browser.

File Level Recovery directly from Control Panel for Laptops and PCs

For the restore via backup browser, you also have a few options:

  • Overwrite: If you use this option we will restore the file to the original location and if that file still exists at that location, we will overwrite it.
  • Keep: When you select this option, the file will also be restored to the same location, but we will add Restored – in front of the filename. That means you can retrieve the file easily AND we won’t overwrite the original one if it is still present.
  • Copy To…: Copy to will give you the possibility to restore it to another location and it will give you the ability to preserve the permissions and ownership of the file

Choose folder to backup PC and Laptop

Last but not least, restoring multiple files or folders at once is perfectly possible by using the known multi-select options.


In this post we looked at the file-level restore capabilities of Veeam Endpoint Backup FREE. We still need to look at volume-level recoveries and bare metal recoveries but that will be for later posts.

File-level recoveries is very powerful and gives you multiple restore capabilities from overwriting existing files / folders with previous versions to copy the files / folders to different locations and more.

The handy backup wizard allows you to browse through your entire files set and no matter what backup mode you have chosen, you always will be able to do file-level recoveries

For more information, watch the video.


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  • Obvioso says:

    Since I cannot get your forum board to successfully sent me an account activation e-mail I’ll place my comments here. I have successfully used the Endpoint Backup software to recover the image to a new hardware – replaced the guts of my older PC.
    The system restored beautifully after all the new hardware drivers were loaded, but with one glaring omission. My Office 365 OST file has NEVER been included in a backup set. I’m using disk imaging so it shouldn’t care if my Outlook is open or not, and I’ve been sure to logout of Outlook since but still no OST backup. Why is this so?

  • Andrew Zhelezko says:

    That sounds interesting but afaik the product doesn’t have any intention of excluding files (unless you select it manually). It might worth to notify product team by providing this feedback right from Endpoint Backup UI (Support tab – “Technical Support” option. Thanks

  • MikeP says:

    OSTs are just local cache files. You don’t want these transferred over and it’s not supported by MS to do so.

  • Nick G says:

    We’ve seen this too. .OST files are not backed up by Veeam. I’m not sure if Veeam regards them as temp files (as they are primarily a cache) but unfortunately they also contain all the email filtering rules.

  • Nick G says:

    They are not *only* cache files. They also contain some permanent settings like email rules. If you lose the OST, you have to set all these up again by hand. If you have dozens of rules this can take AGES to set all these up again.

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