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File is locked by running session

KB ID: 1487
Product: Veeam Backup & Replication
Version: All
Published: 2012-01-19
Last Modified: 2020-08-13
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Challenge

Getting the message "File is locked by running session (Name of Current Job)"

Cause

If the job was stopped incorrectly or the Veeam Server was rebooted, SQL might not have had enough time to receive the queries to properly stop the job in the database.

Solution

Please make sure no jobs are running before doing the following:

Run the following SQL Query against the Veeam Database:

delete from [Backup.TrackedActions.Leases]
delete from [Backup.TrackedActions.LockItems]
delete from [Backup.TrackedActions.Locks]

Note: For more information regarding how to execute SQL queries please see https://www.veeam.com/kb1443

 
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