VM Uptime in Hyper-V Manager Might Reset During Backup
| KB ID: | 1896 |
| Product: | Veeam Backup & Replication |
| Version: | all |
| Published: | 2014-06-16 |
| Last Modified: | 2020-08-13 |
Challenge
System uptime reported by Hyper-V manager appears inaccurate after Application-Aware enabled backup or replication. System uptime inside the guest OS is accurate.
Cause
The Application-Aware backup process in Hyper-V 2012 R2 will use Saved State backup if Online Backup is not available. The Saved State backup process causes the system uptime counter in Hyper-V manager to reset.
Solution
Find the issue preventing online backup, causing Veeam to use Saved State backup.
Ignore the time reported by Hyper-V Manager and instead reference the uptime reported by the guest OS.
Enable Application-Aware only for VMs which need it to minimize the issue.
Ignore the time reported by Hyper-V Manager and instead reference the uptime reported by the guest OS.
Enable Application-Aware only for VMs which need it to minimize the issue.
More information
This issue is present with any software using Saved State backups, including Windows Backup.
Before Backup:
After AAIP enabled backup:
Before Backup:
After AAIP enabled backup:
| KB ID: | 1896 |
| Product: | Veeam Backup & Replication |
| Version: | all |
| Published: | 2014-06-16 |
| Last Modified: | 2020-08-13 |
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