Failed to lock file on VM PowerOn (SureBackup\Instant Recovery)
Challenge
The SureBackup log file contains the following error:
Error SureBackup operation has been failed
Info [VimApi] PowerOffVM, type "VirtualMachine", ref "vm-xxxx"
Error SureBackup operation has been failed
Error Failed to lock the file
Cause
- A disk exclusion has been configured in the job, but the “Remove excluded disks from VM configuration” option was not enabled when the job ran. Causing the references to those disks to have not been removed from the backed up VM’s VMX.
- Disks that are configured as Independent Disks were automatically excluded by the job, but the job needs to be configured to exclude them manually and have the “Remove excluded disks from VM configuration” option enabled.
Solution
http://helpcenter.veeam.com/backup/70/vsphere/backup_job_excludes_vm.html
More information
To do this remove all keys except 41 from HKLM\Software\Wow6432Node\VeeamNFS\ItemsCache
Then restart the server acting as the vPower NFS Server.
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