Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest
Please, try again later.
Tenant has a service provider added to his Veeam Backup server via FQDN (DNS name) instead of IP address, but this external FQDN can’t be resolved on service provider side backup server.
Tenant log (Job logs):
[06.10.2015 06:33:18] <01> Error Failed to use gate connection point [IP:xx.xxx.68.22, port:6180] to connect to the cloud service
[06.10.2015 06:33:18] <01> Error No such host is known (System.Net.Sockets.SocketException)
[06.10.2015 06:33:18] <01> Error at Veeam.Backup.Core.CCloudGateSvcImpl.InvokeRpc(CSocketInvokerClient invokerClient, CSocketInvokerParams invokerParam)
Service provider log (Session.log):
[06.10.2015 06:51:09] <15> Error No such host is known (System.Net.Sockets.SocketException)
[06.10.2015 06:51:09] <15> Error at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
[06.10.2015 06:51:09] <15> Error at System.Net.Dns.GetHostEntry(String hostNameOrAddress)
[06.10.2015 06:51:09] <15> Error at Veeam.Backup.Common.CIPPort.GetAllIpsAndHostnames()
Your feedback has been received and will be reviewed.
Please, try again later.
Please try select less.
This form is only for KB Feedback/Suggestions, if you need help with the software open a support case
Your feedback has been received and will be reviewed.
Please, try again later.