Veeam ONE Backup and Replication Performance Data Collection Failures

KB ID: 2269
Product: Veeam ONE
Version: 9.5
Last Modified: 2017-04-10


Correct Backup and Replication Performance Data collection issues


Permissions and firewall not configured appropriately


  • Verify that the Account being used to connect Veeam Backup and Replication server in Veeam ONE has correct permissions.
  • To check the account, go to Veeam ONE Monitor. Select Data Protection View.
  • Right click on the Backup and Replication Node(s)
  • Note the account being used to connect.
  • On the Veeam Backup and Replication Server Verify this account as well as the Veeam ONE service account are added as Local system administrators.
  • Verify this account is an Administrator in Backup and Replication – Open the Backup and Replication Console and go to Users and Groups and verify account is added appropriately.
  • Verify that even if Firewall is off Activate an additional rule for a Firewall: COM+ Network Access (DCOM-In)

More Information

If issue persists contact Veeam for further Technical assistance.
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