Veeam ONE Backup and Replication Performance Data Collection Failures
Challenge
Cause
The services status should be checked on the Veeam Backup and Replication server.
Solution
- Verify that the account used to connect to Veeam Backup and Replication server in Veeam ONE has correct permissions. To check the account name, go to Veeam ONE Monitor > Data Protection View > right-click on the Veeam Backup and Replication object. Note the specified account.
- On the Veeam Backup and Replication server, verify this account as well as the Veeam ONE service account are added to the Administrators group in Local Systems and Groups
- Check the firewall ports configuration according to the requirements.
- Based on the alarm details, connect to your Veeam Backup and Replication server, Backup Repository or Backup Proxy to check whether the following services are running: Windows Management Instrumentation, RemoteProcedueCall, RemoteRegistry.
More information
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