#1 Global Leader in Data Resilience
#1 Global Leader in Data Resilience
TRY NOW
book meeting
BACK TO KB LIST

Unable to set acceptance level of partner due to installed VIBs having a lower acceptance level.

KB ID: 2291
Product: Veeam Backup & Replication | 12 | 12.1 | 12.2 | 12.3 | 12.3.1 | 12.3.2 | 13
Published: 2017-06-07
Last Modified: 2025-05-29
mailbox
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please, try again later.

Article Repurposed

Before this article's update in 2025, this article contained information about "Creating a VMware ESXi extension (VIB) for Veeam Backup from Storage Snapshot with Cisco HyperFlex IOvisor processing." Those directions were removed as the VIB extension only needed to be created for CiscoHX 2.0 and older, versions that are no longer supported by Veeam Backup & Replication 11 or higher.

The article now documents an error that may occur if that VIB extension is still present when attempting to change the security mode of an ESXi host from 'Legacy' to 'Secure Boot'.

Challenge

When attempting to change an ESXi host's security mode from 'Legacy' to 'Secure Boot', the following error occurs:

esxupdate: 2101432: root: ERROR: vmware.esximage.Errors.AcceptanceConfigError: Unable to set acceptance level of partner due to installed VIBs Veeam_bootbank_VeeamCiscoHXFirewall_1.1.0-0.0.1 having a lower acceptance level.

Solution

When using Cisco HX 3.0 or higher, removing the old VIB extension package is recommended to avoid these issues.

Note: Removing it is safe, but before doing so, we recommend checking that the scope of available IP addresses in the new rule (NFSAccess) matches the one that is expected. (vSphere Web Client > Host Config > Security Profile > Edit > NFS access)

If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.

To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please, try again later.

You have selected too large block!

Please try select less.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case
By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Start using Veeam:
Download the product
&
Activate the license key
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please, try again later.