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How to Re-create the Database of Veeam Agent for Microsoft Windows

KB ID: 2335
Product: Veeam Agent for Microsoft Windows
Version: 2.x
Published: 2017-09-15
Last Modified: 2020-08-13

Challenge

Veeam Support is instructing you to re-create the database of Veeam Agent for Microsoft Windows.

Cause

The Veeam Agent for Microsoft Windows database files have been corrupted.

Solution

Perform the following actions:

1. Run regedit.exe and locate the HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Endpoint Backup key. Create the following value under this key:
Name = Recreatedatabase 
Type = DWORD 
Value = 1 

2. Go to Control Panel > Administrative Tools and run Services. Restart the Veeam Agent for Microsoft Windows service.

A new database instance will be created (this usually happens within 5 minutes).
KB ID: 2335
Product: Veeam Agent for Microsoft Windows
Version: 2.x
Published: 2017-09-15
Last Modified: 2020-08-13
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