How to Re-create the Database of Veeam Agent for Microsoft Windows
| KB ID: | 2335 |
| Product: | Veeam Agent for Microsoft Windows |
| Version: | 2.x |
| Published: | 2017-09-15 |
| Last Modified: | 2020-08-13 |
Challenge
Veeam Support is instructing you to re-create the database of Veeam Agent for Microsoft Windows.
Cause
The Veeam Agent for Microsoft Windows database files have been corrupted.
Solution
Perform the following actions:
1. Run regedit.exe and locate the HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Endpoint Backup key. Create the following value under this key:
Name = Recreatedatabase
Type = DWORD
Value = 1
2. Go to Control Panel > Administrative Tools and run Services. Restart the Veeam Agent for Microsoft Windows service.
A new database instance will be created (this usually happens within 5 minutes).
1. Run regedit.exe and locate the HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Endpoint Backup key. Create the following value under this key:
Name = Recreatedatabase
Type = DWORD
Value = 1
2. Go to Control Panel > Administrative Tools and run Services. Restart the Veeam Agent for Microsoft Windows service.
A new database instance will be created (this usually happens within 5 minutes).
| KB ID: | 2335 |
| Product: | Veeam Agent for Microsoft Windows |
| Version: | 2.x |
| Published: | 2017-09-15 |
| Last Modified: | 2020-08-13 |
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