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Veeam Agent for Linux - Expired Sectigo RootCA Certificates

Veeam Agent for Linux - Expired Sectigo RootCA Certificates

KB ID:	4016
Product:	Veeam Agent for Linux \| 4.0 \| 5.0 \| 6.0
Published:	2020-09-18
Last Modified:	2023-02-08

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Challenge

Veeam Agent for Linux connecting to a Cloud Repository with a seemingly valid Cloud certificate fails with "certificate has expired".

Cause

On May 30th of 2020, Sectigo had an expired Root CA that will not be updated due to the age of the certificate. https://support.sectigo.com/Com_KnowledgeDetailPage?Id=kA03l00000117LT

Solution

To resolve this issue, the following steps must be performed:

Navigate to the certificate location: cd /etc/ssl/certs
a. Check for AddTrust_External_Root.pem: ls

b. If present, remove it with: sudo rm AddTrust_External_Root.pem

2. Next, change the directory to the configuration file for global certificates: cd /etc

a. Edit the configuration file: sudo nano ca-certificates.conf or sudo vi ca-certificates.conf
b. Look for mozilla/AddTrust_External_Root.crt and comment it out:

3. Next, update the global cache by running: sudo update-ca-certificates

You will then be able to reconnect to the cloud repository.

RHEL/CentOS

See RedHat KB article 5117881.

SLES

Install SUSE-RU-2020:2428-1 for SLES12 or SUSE-RU-2020:2284-1 for SLES15; alternatively, upgrade ca-certificates-mozilla to version 2.42 or later.

More Information

RHEL Bug 1842174: https://bugzilla.redhat.com/show_bug.cgi?id=1842174

SUSE Bug 1174673: https://bugzilla.suse.com/show_bug.cgi?id=1174673

The AddTrust External Root certificate is removed in ca-certificates-mozilla version 2.42 and later.

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