The Business Challenges
Jérôme Chapelle, Franprix’s Infrastructure Manager, oversees Windows Linux
storage systems, virtualization and backup perimeters at Franprix. Leading a
deliberately small IT team, Chapelle was looking for an efficient and easy-toadminister
backup solution to replace the old one, which had become obsolete
and outdated in the face of Franprix’s changing infrastructure.
“Our backup strategy revolves around protecting our business-critical
applications, but the strategy also covers our entire production systems,” said
Chapelle. “What we expect from our backup solution is to be able to restore data
as quickly as possible so as not to impact our business.”
As a local food retailer, Franprix is always pursuing continuity and quality of
service with the help of its IT tools.
“During the proof of concept we conducted to select our new solution, Veeam
proved to be the perfect fit for us as a backup and recovery tool. Our requirements,
which can be summed up as simplicity, robustness, efficiency and performance
were met with Veeam. We were particularly impressed by its ease-of-use, which
allowed us to design our tasks and execute them in a very simple manner. This
could have been a major challenge for a small team like ours.”
Regarding performance, Chapelle also added: “With our previous solution, we
were wasting a lot of time with restarting jobs at the expense of other, highervalue
tasks. We wanted a more modern solution to reduce time-consuming
daily backup operations for the good of our teams. Veeam makes backup more
efficient and simplifies data recovery.”
To support Franprix’s almost entirely virtualized infrastructure, with a total data
store of 250 TB and 650 virtual machines (VMs), Jérôme Chapelle was looking
for a solution that was up to the challenge.
“We chose Veeam for its performance and ease of use, but also for its ability
to back up physical servers,” Chapelle said. “Veeam’s replication functionality
made the task of migrating several terabytes of data from our previous virtual
infrastructure to the new one quick and easy.”
The Veeam solution
Franprix chose to deploy Veeam® Backup & Replication™ within its infrastructure
to back up all the applications hosted in its data center, as well as the data that
resides in its warehouses.
“Our infrastructure is built on a simple, traditional model,” Chapelle said. “We
use all the tools built into Veeam® Backup & Replication™ to secure all of our
data platforms; we use Veeam ONE™ for reporting and Veeam Backup Enterprise
Manager to drive our backup jobs.”
Veeam’s performance enabled Franprix to save time and reduce cost when it
comes to daily backup operations, putting an end to the constant backup and
operations rework imposed by the previous solution.
“Thanks to the reporting and monitoring tools built into Veeam® Backup &
Replication™, everything is running smoothly, and we only assume a monitoring
role,” said Chapelle. “This saves us time on a daily basis, which we can reinvest in
other higher-value tasks and helps us reduce costs,” said Chapelle.
Taking cyber threats into account is another integral part of Fanprix’s IT strategy.
“We are fully aware that we are not immune to a ransomware attack, or other
forms of malware,” Chapelle said. “We use SureBackup to monitor the integrity
of our data on a regular basis. With this tool, we are sure that our backups are
consistent, and we are much more confident when it comes to cyber risks.”
Chapelle has also gotten into the habit of performing random checks with
SureBackup, a strategy that is complemented by the reports produced by Veeam
ONE. This way, Chapelle has insight into the integrity and durability of these
backups, which allows Chapelle and his team to enjoy greater peace of mind.
Among the collateral benefits of Veeam, integrating with Pure Storage solutions
has also been a real asset for Franprix.
“A year ago, we changed our storage system and selected Pure Storage’s arrays
because they integrated perfectly with our Veeam backup solution, thanks to API
mechanisms,” Chapelle said. “This configuration allowed us to shape the way we
back up our data, and we could take advantage of both flash and instant recovery
to back up our storage arrays, native applications and VMs.”
Franprix uses Veeam’s Instant VM Recovery® functionality to restart its services
almost instantly after an interruption.
“This critical task now only takes seconds when it used to take tens of minutes,”
said Chapelle. “Instant VM Recovery, coupled with Pure Storage snapshots,
provides us with a high level of efficiency in restoring our business applications
on a daily basis and ensures a quick restart of production. It was critical that
our backup solution integrated with other industry-leading vendors like Pure
Storage, and this merely confirms Veeam’s leadership in the market.”
For Chapelle, the health crisis due to the COVID-19 pandemic put Veeam’s
effectivenesss to the test for Franprix.
“Not surprisingly, lockdowns forced us to adapt our way of working while
ensuring that our data was still backed up and restored in a secure manner,”
Chapelle said. “Despite our initial misgivings, we were able to easily manage
the infrastructure remotely and ensure backup continuity. The reasons why we
initially selected Veeam have proven to be highly relevant in the face of this
health crisis, which confirmed we made the right choice.”
Franprix is now turning to the cloud as a new step in its IT strategy.
“In terms of technology, we’re just getting started,” said Chapelle. “Our
e-commerce application, Commerce Mobile Franprix, which relies on Red Hat and
Microsoft solutions, is hosted in the cloud, along with the collaboration tools
we’ve been using since the COVID-19 pandemic started. We are ready to move
forward, even though our use of the cloud remains limited, and our infrastructure
is still too legacy-oriented.”
Franprix plans to migrate its email systems into the cloud soon, and wants to
reinforce its microservice strategy to accelerate its time-to-market as well.
“Microservice technology is becoming essential,” Chapelle said. “Very soon, we
will have to ask ourselves how to protect and manage our data in the cloud and
how to make sure that we master these tools. We need to know how to back
them up and how to guarantee a rapid service recovery.”
With this in mind, Chapelle is counting on the performance and cloud tools
offered by Veeam to back up these new environments and take Franprix’s IT
- Veeam’s ease of use and recovery speed fully supports Franprix’s business
Franprix chose Veeam for its performance and ease-of-use in both virtualized
and physical environments to put its outdated and complex solution behind
them. Thanks to the advanced features that complement Veeam® Backup &
Replication™, Franprix benefits from near-instantaneous backups of its 250
TBs of data, without impact to production or end users. Franprix’s IT team has
been able to save time with their daily backup execution, allowing them to
spend more time on higher-value tasks and reduce costs.
- SureBackup guarantees backup integrity, allowing Franprix to keep peace-ofmind
in the face of malicious cyber activity
Franprix is aware of the existence of cyber threats and uses SureBackup to
reinforce its cybersecurity strategy. With SureBackup monitoring the integrity
of the company’s backed up data, Franprix’s IT team can be confident in the
quality of its backups and in their ability to quickly restore services in the event
of an attack. Veeam ONE reporting also helped Franprix reinforce its security
strategy by regularly checking the integrity and durability of their backups.
- Veeam’s integration with other market-leading solutions provides additional
strategic benefits to the IT team
The integrations between Veeam and other leading IT vendors were a key
factor in Franprix’s decision to choose Pure Storage. The ease of integration
and operation of the various infrastructure solutions reinforces Franprix’s
overall IT strategy for more efficient data backup, thanks to the combined
benefits of flash storage and Instant VM Recovery.