The business challenges
Cash is the most common payment method in the world. Bills and
coins circulate among banks, consumers and retailers every minute of
every day. Loomis ensures cash circulates quickly and securely in local
communities and internationally.
Loomis is one of the world’s leading cash-handling companies, and one of
its core business offerings is cash in transit. Secure transport vehicles collect
and deliver cash and valuables between stores, banks, deposit boxes and
ATMs. IT systems optimize routes, ensuring the right amount of cash is
available in the right place at the right time.
Loomis operates more than 200 processing centers equipped with state-ofthe-
art technology to count and authenticate millions of banknotes and coins
each day. Cash management is another core offering. The company’s newest
offering is Loomis Pay, an end-to-end payment platform for cash, cards and
digital payments. Loomis Pay expands the company’s presence across the
value chain, making it a comprehensive supplier of all forms of payment.
Business is booming for Loomis. To meet the needs of a rapidly growing
company, Loomis is centralizing IT, making it more secure, flexible
and efficient. The company is consolidating 28 European data centers
managed by local IT teams into two global data centers in Stockholm
where the head office is located.
“Our challenge was finding a backup solution offering suitable scalability,
performance and cloud portability,” said Daniel Sparrman, Group CTO at
Loomis. “Each data center had its own solution, but none of them met our
requirements. We evaluated additional options, but only one has what it
takes to protect our new cutting-edge, software-defined data centers.”
The Veeam solution
Loomis deployed Veeam Backup & Replication to protect a fast-growing
multi-tenant, private-cloud infrastructure. Veeam ensures availability of cashhandling
and digital payment systems by recovering them in minutes, not
hours like legacy solutions. Veeam also supports regulatory compliance with
securities laws such as the European Securities and Markets Authority (ESMA).
“Veeam is an important part of our consolidation strategy,” Sparrman said.
“It provides easy, reliable multi-tenant backup and recovery through a
single portal so local IT teams can continue to manage their systems and
Veeam facilitates the consolidation by replicating virtual workloads from
each local data center to the two global centers. When the consolidation is
complete, Veeam will back up approximately 2,000 VMware vSphere virtual
machines (VMs) to Dell Unity.
“Backup is critical, but recovery is even more critical in our industry,”
Sparrman said. “One of our competitors had an outage that lasted four days,
and they lost roughly 20% of their customers. We never want to be in that
Veeam helps Loomis avoid downtime by offering high-speed recovery
features that were missing in legacy solutions, such as SureBackup® (verifies
recoverability), Instant VM Recovery® (recovers in minutes) and Veeam
Explorer™ for Microsoft SQL Server (recovers individual items in SQL, which
supports most IT systems).
“We’re so impressed with Veeam Backup & Replication that we’re deploying
Veeam Backup for Microsoft Office 365 as well,” said Jean-Michel Blanc,
Group Head of IT Infrastructure at Loomis. “We don’t want to lose access
and control of historical data as we transition to Office 365, and we want
flexibility to restore mailboxes on-premises from Microsoft’s cloud.”
Veeam eliminates the risk of losing total access and control of Office 365,
helping Loomis comply with regulations like ESMA. Veeam Explorer™ for
Microsoft Exchange offers advanced search capabilities and flexible restore
options to perform eDiscovery of Office 365 archives.
“We’re a publicly traded company, so we comply with securities laws in
countries where we do business,” Blanc said. “If we’re required to provide
emails containing communication about a company we’re acquiring, Veeam
helps us find and restore them fast.”
Blanc said another benefit of using Veeam is the 24.7.365 technical support.
“Veeam is very customer-oriented and always willing to help us solve
issues and think through new processes,” he explained. “For example, our
IT infrastructure currently resides in a private cloud, but we may move to
a hybrid cloud in the future. Veeam’s cloud portability will enable us to do
that, and if we have questions along the way, we know the technical team
will support us.”
- Provides scalability to protect a fast-growing, multi-tenant cloud
“By consolidating our data centers, we’re becoming more strategic and
efficient in the way we use technology to support the business,” Sparrman
said. “Veeam replication is facilitating the consolidation, and Veeam
backup is protecting the new cloud infrastructure. Our goal is to use the
best solutions available, and that includes Veeam.”
- Recovers cash management and digital payment systems in minutes,
Veeam supports Loomis’ mission to secure the supply of cash in society
by recovering critical IT systems fast. Veeam Explorer for Microsoft SQL
Server restores databases underpinning these critical systems quickly.
- Supports regulatory compliance with securities laws such as the ESMA
To protect sensitive data and maintain compliance objectives, Veeam provides
total access and control of all data, including historical emails in Office 365.