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SaaS Backup Guide: Empowering Resellers and Partners

Businesses rely heavily on SaaS applications like Microsoft 365, Salesforce, and Google Workspace to run daily operations. However, here’s the catch: While SaaS providers ensure platform availability, the responsibility for protecting business-critical data still lies with the customer. That’s where SaaS backup comes in, and why it represents such a powerful opportunity for resellers and partners. Read more

The Comprehensive Guide to Salesforce Data Retention Policies

In the digital age, data is often considered the lifeblood of a business. It informs decisions, drives strategies, and can be the difference between success and failure. However, with great power comes great responsibility. The responsibility of managing this data is not just a technical requirement but a legal and ethical one. This is where the concept of data retention comes into play, especially for businesses leveraging Salesforce, a leading customer relationship management (CRM) platform. Read more
Alison Connor
Alison Connor

Senior Product Marketing Manager

How to Backup and Restore Salesforce Data and Metadata: Your Complete Guide

In an era where data drives business decisions and customer interactions, Salesforce has become indispensable for many organizations. However, the importance of safeguarding this invaluable asset cannot be overstated. This guide serves as a comprehensive resource for mastering the intricacies of backing up and restoring data in Salesforce. Read more
Alison Connor
Alison Connor

Senior Product Marketing Manager

A Comprehensive Guide to Salesforce Backup Solutions

If you were to approach one of the hundreds of thousands of people who use Salesforce daily and ask them the last time they backed up their data, they would probably have no idea. Why would it be their concern? After all, doesn't Salesforce back up data for you? Read more
Alison Connor
Alison Connor

Senior Product Marketing Manager

Top Threats in Microsoft 365 Security

Microsoft 365 is a cornerstone for businesses worldwide containing invaluable intellectual property and business-critical applications. It is vital to understand the threats facing this landscape and how to mitigate the risks with security considerations and monitoring. In this blog, we will take a deeper look at these challenges, some steps you can take today to ensure these assets are protected and some of the potential risks accepted by not acting. Read more
Karinne Bessette
Karinne Bessette

Technologist, Product Strategy

Microsoft 365 Recovery Best Practices 

The fact that organizations need to backup their Microsoft 365 deployments has been well established. Microsoft is based on a shared responsibility model in which Microsoft is responsible for protecting the underlying infrastructure, and subscribers are responsible for protecting their own data. This means that if you use Microsoft 365, you have to back up your own data.  In their Services Agreement, Microsoft makes it very clear on the delineation around customer data, “We don’t claim ownership of Your Content. Your Content remains Your Content, and you are responsible for it.” Read more
Brien Posey
Brien Posey

Scientist-Astronaut Candidate, Internationally Best Selling Technology Author, and Speaker