There are no more endpoints available from the endpoint mapper server

KB ID: 1210
Product: Veeam Backup & Replication
Version: All
Published:
Last Modified: 2018-10-19

Challenge

VSS fails with the following error:
 

Starting guest agent.
Error while executing VIX command: [RPC function call failed. Function name: [IsSnapshotInProgress].
RPC error: There are no more endpoints available from the endpoint mapper.
Code: 1753].

Cause

The error is coming from the Windows guest. RPC is not function correctly.

Solution

Before running a job, make sure that the VeeamVssSupport service is not running on the guest VM(s); stop the service manually if it is running. 

Troubleshoot RPC Endpoint Mapper errors using Windows Server 2003 Support Tools from the product CD: http://support.microsoft.com/kb/839880

Sometimes this error is caused by a firewall disconnecting the TCP connection between the two machines. Make sure you have configured dynamic port allocation: http://support.microsoft.com/kb/154596

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