No performance data for vSphere environment

Here are the most common reasons for missing data on the performance charts:

• There is no Write access to the "PerfСache" folder for the Veeam ONE service account.
• There is a connection problem between Veeam ONE server and vSphere environment due to not enough permissions for the account used for collecting data from the vCenter Server or ESX(i) host.
• There is a problem with the vCenter Server or ESX(i) host itself or its database and the required records were not provided to Veeam ONE.
  

To resolve the issue, make sure:

• You do not have a "Disk cache error" configuration issue and/or active alarm in the Veeam ONE Monitor Client, otherwise, check permissions on access to the "PerfСache" folder for the Veeam ONE service account.
• The permissions are granted for the user account that is used to connect to a corresponding virtual infrastructure object.
• The user account that is used to connect to a corresponding virtual infrastructure object has a recent password set in Connection Settings in Veeam ONE.