No performance data for vSphere environment

KB ID: 1618
Product: Veeam ONE
Version: 6.x-9.x
Published:
Last Modified: 2017-11-06

Challenge

Veeam ONE Monitor Client shows the "No data available" message on performance charts for different metrics:

User-added image

 

Cause

The account used for collecting data from vCenter Server or ESX(i) host does not have sufficient permissions on the virtual server.

Solution

To resolve this issue, make sure the permissions are granted for the user account that is used to connect to a corresponding virtual infrastructure object.

More Information

If you have any questions or problems, please contact Veeam Support.

Please be aware that starting from September 2018 downloading updates will require an active contract for the corresponding product.

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