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Event ID 10378 in the Operations Manager Event Log on Collector

KB ID: 1723
Product: Veeam Management Pack for Microsoft System Center
Version: 5.7
Published: 2013-01-18
Last Modified: 2020-08-28
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Challenge

Operations Manager Event Log on the Collector server contains the following warning:
 
ID 10378 Module was unable to convert WMI setting .\timestamp
 
User-added image

Event IDs 1103 and 4506 may also be observed.

Cause

The root cause is currently investigated by Microsoft. This article will be updated after the research is completed.

Solution

To work around the issue, do the following:

  1. Move the affected Collector to another time zone (it has to be different from GMT+1).

  2. Restart nworks Virtual Infrastructure Collector service.

  3. Move the Collector back to the preferred time zone.

The solution does not affect any timestamps in SCOM.

More Information

The issue may appear again if the Collector is rebooted. In this case, repeat the steps described in this article.

If you have any questions or problems, please contact Veeam Support at http://www.veeam.com/support
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