To resolve permissions issue, make sure the account follows the requirements specified in Veeam ONE Deployment guide
All the permissions should be specified using the domain\username
To fix the issue with services, verify that the following services are up and running on the Hyper-V host: RemoteRegistry, RemoteProcedureCall, Windows Management Instrumentation
Confirm integrity issue
The presence and integrity of the Windows Performance Monitor (perfmon.exe) performance counters and counter sets needs to be verified on the Hyper-V host experiencing the issue to confirm the cause of the issue.
Use one of the two methods for verifying the integrity of the performance counters outlined below:1.
on the host system experiencing the issue, then select Performance Monitor
in the navigation panel of the utility and click the green plus sign to open the list of available performance counters. Next, verify that the following performance counter sets are available:
- Network Adapter
- Cluster CSV Block Redirection
- Cluster CSV Coordinator
- Cluster CSV File System
- Cluster CSV Volume Cache
- Cluster CSV Volume Manager
- Hyper-V Dynamic Memory Balancer
- Hyper-V Dynamic Memory VM
- Hyper-V Hypervisor Logical Processor
- Hyper-V Hypervisor Virtual Processor
- Hyper-V Virtual Storage Device
- Hyper-V Virtual Network Adapter
- Hyper-V Virtual Switch
Alternatively, run the following Powershell script on the host system experiencing the issue:
$HvPerfCounters = (
Get-Counter -ListSet Memory, 'Network Adapter', LogicalDisk, PhysicalDisk,
'Cluster CSV Block Redirection', 'Cluster CSV Coordinator', 'Cluster CSV File System',
'Cluster CSV Volume Cache', 'Cluster CSV Volume Manager', 'Hyper-V Dynamic Memory Balancer',
'Hyper-V Dynamic Memory VM', 'Hyper-V Virtual Storage Device', 'Hyper-V Hypervisor Logical Processor',
'Hyper-V Hypervisor Virtual Processor', 'Hyper-V Virtual Network Adapter', 'Hyper-V Virtual Switch')
$HvPerfCounters | Format-List -Property CounterSetName, Paths
The cause of the issue can be confirmed as corrupt or missing performance counters or performance counter sets if an error is reported while the script is gathering the included performance counter sets. Resolve integrity issue
To resolve the corrupted counters issue, the Performance Counters and Performance Counter Sets on the affected Hyper-V host must be rebuilt by following the instructions outlined below.1.
Open the Administrative (elevated) command prompt on the affected Hyper-V host.2.
Run the following commands in sequence in order to rebuild the counters:
Run the following command to re-sync the counters with WMI:
Restart both the Performance Logs and Alerts
service and the Windows Management Instrumentation
- Optionally, you may reboot the affected Hyper-V host once steps 2 and 3 have been completed.5.
Check whether the performance counters are available.