- Veeam Support Knowledge Base
- Health Service dropped data
Health Service dropped data
| KB ID: | 1765 |
| Product: | Veeam Management Pack for Microsoft System Center | Veeam Management Pack 6.0 | Veeam Management Pack 6.5 | Veeam Management Pack 7.0 | Veeam Management Pack 8.0 | Veeam Management Pack 9.0 |
| Published: | 2013-06-04 |
| Last Modified: | 2020-11-18 |
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
Cheers for trusting us with the spot in your mailbox!
Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest
Challenge
The following alerts can be seen in SCOM "Veeam Collector: Health Service dropped data" for agents located at the Veeam collector servers, additionally "Veeam Collector: Health Service workflows failed" alerts come to SCOM console.
The settings of SCOM agent are correct (please see KB1026), clearing OpsMgr cache helps for a short amount of time.
The settings of SCOM agent are correct (please see KB1026), clearing OpsMgr cache helps for a short amount of time.
The OperationsManager log on Veeam Collector machine shows events 4506, 1103 and 21405.
Cause
The issue is caused by unsupported decimal symbol setting under Veeam Collector service account.
Solution
Steps to resolve the issue are:
1) Log in to Veeam Collector server under Veeam Collector service account
2) Open Control Panel -> Region and Language ->Additional Settings
3) Change Decimal symbol to "." (dot)
4) Restart Veeam VMware Collector service
5) Clear OpsMgr cache (please see KB1043)
More information
If you have any questions or problems, please contact Veeam Support at https://my.veeam.com/#/open-case/step-1
Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.
Spelling error in text
Thank you!
Your feedback has been received and will be reviewed.
Oops! Something went wrong.
Please try again later.
KB Feedback/Suggestion
This form is only for KB Feedback/Suggestions, if you need help with the software open a support case
Verify your email to continue your product download
We've sent a verification code to:
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Start using Veeam:
Download the product
&
Activate the license key
Thank you!
Your feedback has been received and will be reviewed.