Using VMware’s MOB (Managed Object Browser) to troubleshoot snapshot creation

KB ID: 1908
Published: 2014-07-25
Last Modified: 2021-10-20
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please try again later.

Purpose

This article documents the procedure for manually creating a vSphere VM snapshot using the Managed Object Browser (MOB).

Solution

Start by identifying the Managed Object Reference-ID (MORef-ID) of the VM for which the snapshot will be created.

If the VM is being protected by Veeam Backup & Replication, navigate to the log directory on the Veeam Server (%programdata%\Veeam\Backup). Within that directory, find the folder that is named after the job that the VM is protected by. Within the job folder will be a log named Task.<vmname>.<Ref-ID>.log
 
If the Ref-ID starts with “vm-“ the job is connecting to the vCenter server.
If the Ref-ID is just a number, the job is connecting to a standalone host.
 

  1. Using an web browser navigate to: https://<vc/host ip>/mob/?moid=<Ref-ID>
     
    Example for VC: https://abp-vc.abp.lab/mob/?moid=vm-688
    Example for host: https://esxi1.abp.lab/mob/?moid=26

  2. Confirm that the name matches what is expected:
    User-added image

  3. Click on “CreateSnapshot_Task”
    User-added image

  4. In the window that pops up, fill in the form as shown in the example below.

    Note: If you are troubleshooting an issue where VMware Tools Quiescence was enable at the job level, enter a “yes” for the “quiesce” field. Otherwise leave both Boolean values set to false.

    User-added image

  5. Click “Invoke Method” to send the create snapshot task.
     
    The snapshot creation task will then be processed. If the snapshot fails to create, it is advised to contact VMware Support to investigate further.

    User-added image
    User-added image

    If the snapshot creation is successful, remember to remove it.
     
Click here to send feedback regarding this KB, or suggest content for a new KB.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please try again later.