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Enterprise Manager Install fails with Patched Database Error

Purpose

If the Veeam Backup Enterprise Manager software is moved, or needs to be reinstalled and it was previously patched it errors out with the following error:

User-added image

Cause

The SQL database that is being reused contains table entries that mark it as having been used with a newer version the version of BEM that is being installed.

Solution

 If you wish to start with a clean installation:
•Remove the existing VeeamBackupReporting DB to allow a fresh DB to be created.

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If you wish to preserve existing historical information within BEM:
• Modify the existing VeeamBackupReporting DB to be seen as an earlier version, using SQL queries below.
 
Note: We recommend backing up your database prior to making any changes. To change the version number:

 
1. From SQL Management Studio, connect to the instance containing the Veeam configuration database (default name is VeeamBackupReporting)
2.  Expand “Databases”
3.  Right-click “VeeamBackupReporting” > New query.
4.  Paste the appropriate query (below) and press “execute” or F5.
 
# Veeam Backup & Replication v7
Use VeeamBackupReporting
UPDATE [Version] SET current_version = 568
UPDATE [Version] SET Fill_version = 341

 
# Veeam Backup & Replication v8
Use VeeamBackupReporting
UPDATE [Version] SET current_version = 670
UPDATE [Version] SET Fill_version = 568


# Veeam Backup & Replication v9
Use VeeamBackupReporting
UPDATE [Version] SET current_version = 849
UPDATE [Version] SET Fill_version = 713


# Veeam Backup & Replication v9.5
Use VeeamBackupReporting
UPDATE [Version] SET current_version = 1130
UPDATE [Version] SET Fill_version = 1151

 
After install completes be sure to run the most recent patch. This can be found at: http://www.veeam.com/patches.html.
 
KB ID:
1946
Product:
Veeam Backup & Replication
Version:
7.x, 8.x, 9.x
Published:
2014-11-04
Last Modified:
2020-08-13
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