1-800-691-1991 | 9am - 8pm ET
EN

Enterprise Manager Install fails with Patched Database Error

KB ID: 1946
Product: Veeam Backup & Replication
Version: 7.x, 8.x, 9.x
Published: 2014-11-04
Last Modified: 2020-08-13
Languages: FR
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please try again later.

Purpose

If the Veeam Backup Enterprise Manager software is moved, or needs to be reinstalled and it was previously patched it errors out with the following error:

User-added image

Cause

The SQL database that is being reused contains table entries that mark it as having been used with a newer version the version of BEM that is being installed.

Solution

 If you wish to start with a clean installation:
•Remove the existing VeeamBackupReporting DB to allow a fresh DB to be created.

──────────
 
If you wish to preserve existing historical information within BEM:
• Modify the existing VeeamBackupReporting DB to be seen as an earlier version, using SQL queries below.
 
Note: We recommend backing up your database prior to making any changes. To change the version number:

 
1. From SQL Management Studio, connect to the instance containing the Veeam configuration database (default name is VeeamBackupReporting)
2.  Expand “Databases”
3.  Right-click “VeeamBackupReporting” > New query.
4.  Paste the appropriate query (below) and press “execute” or F5.
 
# Veeam Backup & Replication v7
Use VeeamBackupReporting
UPDATE [Version] SET current_version = 568
UPDATE [Version] SET Fill_version = 341

 
# Veeam Backup & Replication v8
Use VeeamBackupReporting
UPDATE [Version] SET current_version = 670
UPDATE [Version] SET Fill_version = 568


# Veeam Backup & Replication v9
Use VeeamBackupReporting
UPDATE [Version] SET current_version = 849
UPDATE [Version] SET Fill_version = 713


# Veeam Backup & Replication v9.5
Use VeeamBackupReporting
UPDATE [Version] SET current_version = 1130
UPDATE [Version] SET Fill_version = 1151

 
After install completes be sure to run the most recent patch. This can be found at: http://www.veeam.com/patches.html.
 
Click here to send feedback regarding this KB, or suggest content for a new KB.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you for your interest in Veeam products!
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please try again later.