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A job or task fails with the error:
The process cannot access the file because it is being used by another process.
Indicating that a file is locked by another process/task. The console may indicate specifically what file is locked. Identification of the process that is locking the file(s) must take place.
Example:
There are many ways to track down which process is locking a file; see below for examples.
The methods described in this article should be performed on the machine where the locked file is located.
Available from Microsoft: Process Explorer Download
There are utilities that can be used to determine File Locks on a Linux repository, and this section will cover the usage of lslocks. However, there may be other distribution-specific utilities and methods. It is critical to differentiate between Locked and Opened files. It is possible for a file to be in a locked state but not be actively opened. A command like lsof will only list actively opened files.
lsof “/path/to/file”
Manually investigating /proc/locks can also be done like so:
sudo find -L /proc/*/fd -maxdepth 1 -print -exec readlink {} \;
In either scenario, one must verify that the file is not actively modified. File Locks can come from a variety of sources. If a job is unexpectedly terminated due to a network drop, it is plausible that the Veeam Agent finished but never received a terminate command. If the repository uses deduplication, the storage may have too aggressive of a profile active and is locking the file(s) as soon as Veeam releases a lock on them.
Once verified that the locked file is no longer being modified, it is safe to manually kill any process still maintaining a lock on the file.
Killing a process that is modifying a file may result in a corrupted file.
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