How to force form-based authentication in Enterprise Manager

KB ID: 2089
Product: Veeam Backup & Replication
Version: 9.0
Last Modified: 2017-04-28
KB Languages: FR


In v9 of Enterprise Manager, you might get an authentication prompt similar to the one below (the look of the prompt depends on your internet browser).
To force the use of HTML form-based authentication, use the solution below.
User-added image


The window is shown due to the automatic NTLM-based authentication method introduced in v9.


  1. Open the Internet Information Services (IIS) Manager console on your Enterprise Manager server.
  2. Locate the VeeamBackup site.
  3. In the Default Document options, add Login.aspx to the top of the list.
  4. In the Authentication options, disable Forms Authentication method.
  5. In the Modules, remove the MixedAuthenticationModule2 module.
  6. Open the following files using notepad and replace "<a href="/">Home</a>" with "<a href="/default.aspx">Home</a>" :
    %programfiles%\Veeam\Backup and Replication\Enterprise Manager\WebApp\js\veeam-configuration.js 
    %programfiles%\Veeam\Backup and Replication\Enterprise Manager\WebApp\js\release\app.min.js 
  7. Restart the VeeamBackup website using IIS and clear the cache of your Internet browser.

More Information

Alternatively, you can go directly to the page at https://enterprise-manager:9443/login.aspx.

NTLM-based method automatically logs in the current user if the following conditions are met:
1) The computer you are using to access Enterprise Manager and EM itself are in the same AD domain
2) The user has permissions to access Enterprise Manager

Please be aware that starting from September 2018 downloading updates will require an active contract for the corresponding product.


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