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Removing a License from Veeam Backup and Replication or Enterprise Manager

KB ID: 2235
Product: Veeam Backup & Replication | 10 | 11 | 12 | 12.1
Published: 2017-02-09
Last Modified: 2022-01-19
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Purpose

This article provides information regarding the process of removing licenses from Veeam Backup & Replication and Enterprise Manager.

Solution

If Enterprise Manager manages the Veeam Backup & Replication server, you cannot remove the license from Veeam Backup & Replication. Any attempts to do so will result in the license being reapplied by the Enterprise Manager server. If you are unsure whether Enterprise Manager manages a Veeam Backup & Replication server, attempt to install a license file within Veeam Backup & Replication. If it allows you to click the Install button within the license section without a message about Enterprise Manager, the licenses are not managed by Enterprise Manager.

If Enterprise Manager manages licenses:

Information is available in the Product User Guide here: 
Veeam Backup Enterprise Manager Guide > Licensing > Removing License

If Veeam Backup & Replication manages licenses:

Information is available in the Product Userguide here: 
Veeam Backup & Replication User Guide > Licensing > Removing License

More Information

If the licenses are managed by Veeam Backup & Replication, and the console is inaccessible, it is possible to remove the license via the command line.

  1. Open an administrative command prompt.
  2. Navigate to the VBR installation folder (default path in the example below):
    cd C:\Program Files\Veeam\Backup and Replication\Backup
    
  3. Remove the license by running:
    Veeam.Backup.Manager.exe -removelicense
    
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