Veeam ONE Backup and Replication Event Data Collection Failures

KB ID: 2266
Product: Veeam ONE
Version: 9.5
Published:
Last Modified: 2017-04-10

Challenge

Correct Backup and Replication Performance Data collection issues

Cause

Permissions and firewall not configured appropriately

Solution

Verify that the Account being used to connect Veeam Backup and Replication server in Veeam ONE has correct permissions.

To check the account, go to Veeam ONE Monitor. Select Data Protection View.

Right click on the Backup and Replication Node(s)

Note the account being used to connect.

On the Veeam Backup and Replication Server Verify this account as well as the Veeam ONE service account are added to the Event Log Readers Group in Local Systems and groups

Verify that even if Firewall is off Activate an additional rule for a Firewall: COM+ Network Access (DCOM-In)
 

More Information

If issue persists, contact Veeam for further Technical assistance.
3 / 5 (3 votes cast)

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