Veeam ONE Backup and Replication Event Data Collection Failures

KB ID: 2266
Product: Veeam ONE
Version: 9.5
Last Modified: 2017-10-16


Veeam ONE raises Events data collection failure against Veeam Backup and Replication server.


Permissions, UAC configuration and firewall settings need to be configured.


  1. Verify that the account used to connect to Veeam Backup and Replication server in Veeam ONE has correct permissions. To check the account name, go to Veeam ONE Monitor > Data Protection View > right-click on the Veeam Backup and Replication object. Note the specified account.
  2. On the Veeam Backup and Replication server, confirm that this account as well as the Veeam ONE service account are added to the Event Log Readers Group and Administrators group in Local Systems and Groups
  3. Even if the Firewall is off, activate the following firewall rules on the Veeam Backup and Replication server side: Remote Event Log Management and COM+ Network Access (DCOM-In)
  4. Check UAC settings.

More Information

If the issue persists, contact Veeam Support for further assistance.
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