Veeam Availability Console Cumulative Patch 1376

KB ID: 2418
Product: Veeam Service Provider Console for the Enterprise
Veeam Service Provider Console
Version: 2.0.1.x
Published: 2017-12-21
Last Modified: 2020-08-13
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please try again later.

Challenge

Veeam Availability Console Cumulative Patch 1376

Cause

Please confirm you are running version 2.0.1.1319 or later prior to installing this cumulative hotfix 1376. You can check this under Windows > Programs and features. After upgrading, your build will be version 2.0.1.1376.

As a result of on-going R&D effort and in response to customer feedback, cumulative hotfix 1376 includes a set of bug fixes, the most significant of which are listed below:

Server
  • Veeam Availability Console server starts using 100% of CPU resources when registering a Company (aka tenant) from the Cloud Connect server.
  • Unable to delete a company from VAC UI if a tenant has been already deleted in Veeam Cloud Connect. 
  • Optimized PowerShell queries to Veeam Cloud Connect to decrease Veeam.Backup.Satellite processes count. 

UI
  • Under certain conditions a company owner may view failover plans that belong to a different company.

Management Agent
  • Veeam management agents show "Out-of-date" as their version status.

Backup Policy & Veeam Agent
  • Veeam Agent for Microsoft Windows disappears from the Veeam Availability Console UI after applying the backup policy. 
  • Backup policies may fail to apply to computers with Scandinavian locales due to a different DateTime delimiter.
  • Under certain conditions, a backup policy may fail to delete. 

Monitoring & Alarms
  • Under certain conditions "Cloud Host Memory Quota" and "Company Cloud Host Storage Quota" alarms are not triggered after breaching the configured threshold. 
  • When defining RPO in hours in the "VM without backup" alarm, values above 24 are converted into days.
  • A failed job after a successful retry is still reported as "failed".
  • Under certain conditions, the "Computer without backup" alarm may not trigger.

Reporting & Billing
  • Re-configuring a report may result in the "An item with the same key has already been added" error message.
  • Under certain conditions, RPO is reported incorrectly in the "Protected VMs" report.
  • Total Gross may not be correctly calculated when specifying VAT for managed services.
  • Tenant Used Storage may be calculated incorrectly in invoices when VMs are backed up to Cloud Connect repository.
  • Compute Time Usage may be calculated incorrectly if the "per month" counter is specified.
  • A "Protected Computers" report may fail to generate due to the total files path field for the File-Level Backup mode exceeding the allowed maximum. By default, backup jobs contain folder names along with their location.
  • Cloud repository used storage quota may be calculated incorrectly, when the backup agent is backed up to the Veeam Cloud Connect repository.

RESTful APIs
  • Under certain conditions "UsedStorageQuota" and "UsedTrafficQuota" are reported incorrectly through RestAPI. 

Solution

To install the cumulative hotfix 1376:

1. Back up the VAC database.
2. Log off VAC Web UI.
3. To install the server cumulative hotfix, execute VAC.ApplicationServer.x64_2.0.1.1376.msp as administrator on the VAC server, or run this cmdlet as administrator: 
msiexec /update c:\VAC.ApplicationServer.x64_2.0.1.1376.msp /l*v C:\ProgramData\Veeam\Setup\Temp\VACApplicationServerSetup.txt
4. To install the Web UI cumulative hotfix, execute VAC.WebUI.x64_2.0.1.1376.msp as administrator on the VAC Web UI server, or run this cmdlet as administrator:
msiexec /update c:\VAC.WebUI.x64_2.0.1.1376.msp /l*v C:\ProgramData\Veeam\Setup\Temp\VACWebUISetup.txt
5. Log in to VAC Web UI.

More information

DOWNLOAD CUMULATIVE HOTFIX



MD5 checksum for KB2418.zip is a951d826374297549264a0e4996f0e81

Should have any questions, contact Veeam Support.
Click here to send feedback regarding this KB, or suggest content for a new KB.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please try again later.