Service Provider has Cloud Bin enabled, resulting in all tenant cloud-based jobs ending with a ‘Warning’ result, regardless of actual job results.

KB ID: 2439
Product: Veeam Cloud Connect | 9.5 | 10 | 11
Published: 2018-02-02
Last Modified: 2021-09-01
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please try again later.

Challenge

Service Provider has Cloud Bin enabled, resulting in all tenant cloud-based jobs ending with a ‘Warning’ result, regardless of actual job results:
"Your service provider has implemented backup files protection against deletion by an insider for this cloud repository"

Cause

If the tenant plans to create off-site backups with a backup copy job, they should enable GFS retention settings in the job properties. This way, Veeam Backup & Replication will be able to protect backups created with the job against an attack when a hacker reduces the job's retention policy and creates a few incremental backups to remove backed-up data from the backup chain.

With GFS retention settings enabled, the backup chain will contain a sequence of full backups that will not merge according to a retention policy. After such a backup is moved to the "recycle bin", the tenant will be able to use it for data restore.

If the tenant does not enable GFS retention settings for the backup copy job, the job will complete with a warning. In the job statistics window, Veeam Backup & Replication will display a notification advising to use the GFS retention scheme for the job. Note that the warning is displayed only if the tenant backup server runs Veeam Backup & Replication 9.5 Update 3 or later. In earlier versions of Veeam Backup & Replication, the warning will not be displayed, and the backup copy job will complete with the Success status.

Solution

Apply the following registry value:

Location: Tenant VBR OR Provider VCC server
Veeam version: 9.5U3 and later

Key Path: HKLM\SOFTWARE\Veeam\Veeam Backup and Replication\ 
Value Type: REG_DWORD
Value Name: CloudConnectBinGfsNotificationSeverity
Value Data (Default): 2

Description:
regulates the warning message about enabling GFS when CloudBin is turned on the SP side.

  • 0 - disable message
  • 1 - informational
  • 2 - warning
  • 3 - error
  • 4 - job fail.

Note: Can be also enabled on the tenant side, in which case it overrides a value on the SP side.

Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please try again later.