1-800-691-1991 | 9am - 8pm ET
EN

Veeam Availability Orchestrator cannot add vCenter Server or standalone host due to time difference

KB ID: 2656
Product: Veeam Disaster Recovery Orchestrator
Version: 1.x
Published: 2018-05-22
Last Modified: 2020-08-13

Challenge

When you try to add a VMware vCenter Server or a standalone VMware ESXi with a different time zone, the operation may fail with an error informing that time difference between Veeam Availability Orchestrator and the remote host is too large.

Solution

To resolve the issue, follow the next steps:

1. Stop Veeam ONE Monitor and Veeam ONE Reporter services.

2. Open the registry and navigate to the HKEY_LOCAL_MACHINE\Software\Veeam\Veeam ONE Monitor\Service registry key.

3. Create a new entry with the following parameters or modify if exists:
 
Name: MaxTimeDiff
Type: DWORD
Value: the value that can cover the time difference in seconds

4. Start Veeam ONE Monitor and Veeam ONE Reporter services.
KB ID: 2656
Product: Veeam Disaster Recovery Orchestrator
Version: 1.x
Published: 2018-05-22
Last Modified: 2020-08-13

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Your report was sent to the responsible team. Our representative will contact you by email you provided.
We're working on it please try again later
Knowledge base content request
By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.

OK

error icon

Oops! Something went wrong.

Please go back try again later.