Microsoft SQL Server processing with Update 3a

KB ID: 2689
Product: Veeam Backup & Replication
Version: 9.5.0.1922
Published: 2018-07-13
Last Modified: 2021-11-04
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Challenge

After upgrading Veeam Backup & Replication 9.5 to Update 3a, you may notice  warning or failures on the following operations:

  • Back up of SQL Server transaction logs;
  • Truncation of SQL Server transaction logs;
  • Collection of SQL instances metadata for Veeam Explorer for SQL (VESQL)

While the error message varies depending on actual operation, there is a common error thrown in the job sessions:

"Logon failure: the user has not been granted the requested logon type at this computer. Code: 1385"

 

In addition, backup jobs for SQL Servers transaction log backup enabled may complete with warning message:

Unable to update SQL backupset for instance SQLEXPRESS : Code = 0x80040e09 Code meaning = IDispatch error #3081 Source = Microsoft OLE DB Provider for SQL Server Description = The UPDATE permission was denied on the object 'backupset', database 'msdb', schema 'dbo'.

 

Cause

The first issue is due to a change in the required rights of account used for Application-Aware Processing.

Update 3a requires that this account has the following user right assigned:

  • Logon as a batch job granted.
  • Deny logon as a batch job not set.

Second issue is caused by changes in the permission error handling logic of Veeam Backup & Replication.

Solution

Impliment Required SQL Permissions

The permissions of the account specified for use with Application-Aware Processing need to be adjusted on the SQL server. More information can be found in the updated system requirements.

 

Permissions Error Handling Logic

The permissions error handling logic was corrected starting with Veeam Backup & Replication U4 and is included in all future versions. If your environment is running Veeam Backup & Replication build 9.5.0.1922, you are advised to update.

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