Specified database is not valid

KB ID: 2695
Product: Veeam ONE
Version: 7.x, 8.x, 9.x
Published:
Last Modified: 2018-07-30

Challenge

The installation cannot be continued due to the error message:

"Specified database is not valid. Please choose Veeam ONE database or create a new database to proceed."

Cause

The error message occurs when you install Veeam ONE using previously created and in some cases migrated database the version of which is higher than the installer.

Solution

Follow the steps below:

1. Install Veeam ONE using a temporary database which will be created automatically once you start the installation. Make sure the database name is different from the default database name "VeeamOne" to avoid any conflicts with the original database in case it is located on the same SQL Server.
2. Change Veeam ONE database connection settings to connect previously created Veeam ONE database using Veeam ONE Settings Utility;
3. Remove temporary created database using SQL Server Management Studio.

More Information

Should you have any questions, contact Veeam Support.

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

OK

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