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Red Hat Enterprise Linux kernel 2.6.32-754.6.3 is not supported by Veeam Agent for Linux

KB ID: 2786
Product: Veeam Agent for Linux | 1.0 | 2.0 | 2.0.1 | 3.0 | 4.0 | 5.0 | 6.0 | 6.1 | 6.2 | 6.3 | 6.3.1 | 6.3.2 | 13
Published: 2018-10-23
Last Modified: 2023-02-08
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Challenge

Veeam Agent for Linux may cause an operating system crash on machines running Red Hat Enterprise Linux (RHEL) or its derivatives (CentOS, Oracle Linux) with Linux kernel version 2.6.32-754.6.3.el6 (update RHSA-2018:2846).

Cause

Veeamsnap, Agent for Linux kernel module is not compatible with Linux kernel version 2.6.32-754.6.3.el6.
 

Solution

The issue is specific to kernel version 2.6.32-754.6.3.el6. For details please refer to the following article: https://access.redhat.com/solutions/3658111

This issue is addressed in the following kernel updates: Red Hat Enterprise Linux 6.10.z - kernel-2.6.32-754.9.1.el6 via RHBA-2018:3763.


Workaround: boot the system from kernels earlier than kernel-2.6.32-754.6.3.el6.

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