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Red Hat Enterprise Linux kernel 2.6.32-754.6.3 is not supported by Veeam Agent for Linux

KB ID:

2786

Product:

Veeam Agent for Linux

Version:

1.x-3.x

Published:

2018-10-23

Last Modified:

2019-06-05

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Challenge

Veeam Agent for Linux may cause an operating system crash on machines running Red Hat Enterprise Linux (RHEL) or its derivatives (CentOS, Oracle Linux) with Linux kernel version 2.6.32-754.6.3.el6 (update RHSA-2018:2846).

Cause

Veeamsnap, Agent for Linux kernel module is not compatible with Linux kernel version 2.6.32-754.6.3.el6.

Solution

The issue is specific to kernel version 2.6.32-754.6.3.el6. For details please refer to the following article: https://access.redhat.com/solutions/3658111
This issue is addressed in the following kernel updates: Red Hat Enterprise Linux 6.10.z - kernel-2.6.32-754.9.1.el6 via RHBA-2018:3763.
Workaround: boot the system from kernels earlier than kernel-2.6.32-754.6.3.el6.

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