https://login.veeam.com/en/oauth?client_id=nXojRrypJ8&redirect_uri=https%3A%2F%2Fwww.veeam.com%2Fservices%2Fauthentication%2Fredirect_url&response_type=code&scope=profile&state=eyJmaW5hbFJlZGlyZWN0TG9jYXRpb24iOiJodHRwczovL3d3dy52ZWVhbS5jb20va2IyOTQ4IiwiaGFzaCI6IjBlNjNiNWYwLTNhN2EtNGFlYS05OTUzLTE4OTJiN2E1YmQ0YiJ9
1-800-691-1991 | 9am - 8pm ET
Contact Sales Downloads Support Forums
EN

Slow performance for a single tenant database backup of the SAP HANA system

Challenge

When backing up a small (<128 GB)  tenant/system DB of SAP HANA, the backup performance might be comparatively slower than a file based backup or using a different backup solution. 

Cause

After several customers pointed out the performance degradation – compared to file based backups – the Veeam development team found a way to significantly reduce the overhead for single stream-backups which leads to higher performance and faster backup times. This also improves the use of multi-channel backups – as the number of channels can be significantly smaller. 

Solution

There is a hotfix for the issue which improves backup performance and eliminates the overhead of backup operations. Follow the next steps to apply the hotfix. 

  1. Make sure the Veeam Backup and Replication server and Veeam Plug-in for SAP HANA have been upgraded to version 9.5.4.2753

  1. Make sure no database backups are running for your SAP HANA server 

  1. Log in to server as root user 

  1. Download https://storage.veeam.com/Fix_168163_6a3408d4d4.zip archive containing the fix to SAP HANA server 

  1. Unpack it using the following command: 

    unzip Fix_168163_6a3408d4d4.zip

  1. Verify checksums of the files using the following command:

    md5sum -c MD5.txt
    The result should be OK for each file

  1. Perform the following commands 

    cp /opt/veeam/VeeamPluginforSAPHANA/hdbbackint /opt/veeam/VeeamPluginforSAPHANA/hdbbackint.bak 
cp /opt/veeam/VeeamPluginforSAPHANA/SapBackintManager /opt/veeam/VeeamPluginforSAPHANA/SapBackintManager.bak 
mv /opt/veeam/VeeamPluginforSAPHANA/hdbbackint /opt/veeam/VeeamPluginforSAPHANA/hdbbackint.orig 
mv /opt/veeam/VeeamPluginforSAPHANA/SapBackintManager /opt/veeam/VeeamPluginforSAPHANA/SapBackintManager.orig 
cp hdbbackint /opt/veeam/VeeamPluginforSAPHANA/ 
cp SapBackintManager /opt/veeam/VeeamPluginforSAPHANA/ 
chmod 755 /opt/veeam/VeeamPluginforSAPHANA/hdbbackint 
chmod 755 /opt/veeam/VeeamPluginforSAPHANA/SapBackintManager 	 

  1. Continue running backups as usual 

KB ID:
2948
Version:
9.5.4.2753 and below
Published:
2019-05-15
Last Modified:
2020-08-13
Please rate how helpful this article was to you:
5 out of 5 based on 1 ratings
Thank you for helping us improve!
An error occurred during voting. Please try again later.
BACK TO KB SEARCH

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

Knowledge base content request
By submitting, you agree that your personal data will be managed by Veeam in accordance with the Privacy Policy.

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.

OK

error icon

Oops! Something went wrong.

Please go back try again later.

How can we assist you today?
How can we assist you today?
Happy Holidays!
Chat is offline now. Please fill out the form and we will call you back.
Technical
General and Licensing
Renewal
Sales
Partnership

Do you have an issue or need post-sales technical assistance?
*if you need help choosing the right product, please select "Sales" chat

Do you need guidance on the website, upgrade hints or help with your licenses/accounts?

Questions regarding your Veeam contract renewal? Contact us and learn how you can maximize your savings

Do you need additional license, pricing details, product information or have any other sales-related question?

Would you like to become our partner or do you need assistance as our existing partner?

Open a case
Start chat

We apologize, but this chat is not available at the moment

Start chat

We apologize, but this chat is not available at the moment

Start chat

We apologize, but this chat is not available at the moment

Start chat

We apologize, but this chat is not available at the moment

Privacy Notice. By submitting, you agree that your personal data will be managed by Veeam in accordance with the Privacy Policy.
Technical
Open a case General and Licensing
Start chat Renewal
Start chat Sales
Start chat Partnership
Start chat
Back
Please leave a message
Send

Thank you for your request!

Veeam representative will get back to you shortly.

Contact us  new message chat icon animated chat icon
Stay up to date with Veeam product updates, latest news, and recent content.
By subscribing, you agree to receive communications about Veeam products, services and events. Your personal data will be managed by Veeam in accordance with the Privacy Policy. You can unsubscribe at any time.