1-800-691-1991 | 9am - 8pm ET

Veeam Availability Orchestrator v2 Patch 1 (build 1463)

KB ID: 2992
Product: Veeam Disaster Recovery Orchestrator
Published: 2019-08-27
Last Modified: 2020-08-13


This patch fixes the following issue found in VAO 2.0. The presence of backup job objects created by Veeam plug-in backup jobs cause VAO Restore Plans to fail locating valid restore points required for the restore process.

The following example shows the issue found in the Readiness Check Report: both the Infrastructure Checks and Recovery Step Checks sections of the report display the same error for the Restore Point check. The issue can also be found in any VAO report.
User-added image
User-added image


To install the patch, perform the following steps: 

1. Prepare your VAO environment for the installation process.
Make sure all VAO processes are stopped or halted on the VAO server. To do that, in the VAO UI, check that:

• No orchestration plans are in the IN USE mode (that is, all plans are neither started nor being edited).
• No readiness checks and lab tests are running.
• No reports are being generated.

2. Install the patch on the VAO server.
On the VAO server, launch the patch installer (VAO.Server.x64_2.0.1.1463.msp), complete the installation wizard and start installation.

As soon as the installation process completes, the patch will be installed on both the VAO server and the embedded VAO agent. The following files will be updated:

• <VAOSetupFolder>\Server\Veeam.AA.Agent.exe  
• <VAOSetupFolder>\Server\Veeam.AA.AgentCommunication.dll
• <VAOSetupFolder>\Server\Veeam.AA.Server.exe  
• <VAOSetupFolder>\Server\AgentPackage\Veeam.AA.DeployService.exe
• <VAOSetupFolder>\Server\AgentPackage\VAO.Agent.x64.msi

3. Install the patch on all VAO agents. 
To install the patch on VAO agents running on Veeam Backup & Replication servers and Veeam Backup Enterprise Manager servers connected to VAO, do the following :

a. Log in to the VAO UI as a VAO Administrator.
b. Navigate to Administration > VAO Agents.
c. Select the VAO agent that must be repaired (the Agent Version column will display a version number lower than for this agent).
d. Click Repair and complete the Repair VAO Agent wizard.
e. Repeat steps c-d for each VAO agent whose version is lower than

As soon as the repair process completes, your agents will be updated to version

4. Run readiness checks to confirm all changes.

On the VAO server, run readiness checks for all orchestration plans to make sure there are no errors related to connections to Veeam Backup & Replication servers.

More information


MD5 for b3fa2e825cade1804fe5938531af85fd
SHA-1 for for f2969912c929b373c5babb55a8f6f3ce38410b8b
KB ID: 2992
Product: Veeam Disaster Recovery Orchestrator
Published: 2019-08-27
Last Modified: 2020-08-13

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

Knowledge base content request
By submitting, you agree that your personal data will be managed by Veeam in accordance with the Privacy Policy.

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.


error icon

Oops! Something went wrong.

Please go back try again later.