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How to configure antivirus configuration XML file for secure restore

KB ID: 3132
Product: Veeam Backup & Replication | 10 | 11 | 12 | 12.1 | 12.2 | 12.3 | 12.3.1 | 12.3.2 | 13 | 13.1
Published: 2020-05-08
Last Modified: 2021-06-03
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Challenge

The article provides information on adding additional antivirus options to Veeam Backup & Replication Secure Restore.

 

NOTE: When adding an antivirus that is not already predefined, you may need to contact the antivirus vendor for assistance to gather the required attributes and exit codes. Keep in mind that the antivirus software must support the command-line interface (CLI).

Solution

  1. Open the AntivirusInfos.xml file found in %ProgramFiles%\Common Files\Veeam\Backup and Replication\Mount Service\
  2. Add mandatory Attributes and ExitCodes as documented in the User Guide.

The changes will be used by Secure Restore operations that use the Mount Server where you modified the file immediately.

The PowerShell command Copy-VBRAntivirusConfigurationFile can be used to copy the AntivirusInfos.xml file to other Mount Servers.

If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.

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