Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest
Please, try again later.
Failed to call RPC function 'HvSetVmBackupStatus': Snapshot with id '{snapshot-uuid}' was not found.
Error The device is not ready. (Veeam.Backup.Common.CCppComponentException)
Error Failed to read data from the file [\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy3\<foldername>\<vmname>\Virtual Hard Disks\<vmname>.vhdx]. (Veeam.Backup.Common.CCppComponentException)
WARN|[GC] Removing expired snapshot. Creation time: '<date-stamp>'. JobInfo: 'Locked Job [<jobname>], Backup console [<veeamservername>]'. Is successful snapshot: 'true'. Is completed: 'true'. Life time: '72' hour.
If it is not possible to improve performance, the 'snapshot life time' limit is adjustable with a registry entry on the Veeam Backup & Replication server:
(The Veeam Backup Service on the Veeam Backup & Replication server must be restarted after the key is modified to take immediate effect)
Location: HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Backup and Replication\
Type: DWORD
Name: hvSnapshotLifeTimeHour
Value (Default): 72
The value may be doubled or set to a value which is sufficient to allow the VM to complete being backed up.
It is inadvisable to set the value any higher than 240 unless absolutely necessary, and should never exceed 596. In most cases a value of 144 (double default) works well.
If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.
To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.
Your feedback has been received and will be reviewed.
Please, try again later.
Please try select less.
This form is only for KB Feedback/Suggestions, if you need help with the software open a support case
Your feedback has been received and will be reviewed.
Please, try again later.