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Veeam Service Provider Console v5 Patch 4

KB ID: 4223
Product: Veeam Service Provider Console 5.0
Published: 2021-10-12
Last Modified: 2021-10-13
More Recent Version Available

Please find the latest version of Veeam Service Provider Console here:

https://www.veeam.com/service-providers-download.html

Requirements

Please confirm you are running version 5.0.0.6726 or later before installing Patch 4. You can check this by logging in to the backup portal and navigating to the Configuration > Support Information tab. After upgrading, your server build will be 5.0.0.7151

Enhancements

General
  • The user login process has been optimized for large-scale Active Directories. To set custom cache parameters, contact Veeam technical support team.
Veeam Cloud Connect Integration
  • The data collection engine for Veeam Cloud Connect servers has been optimized.
  • The task for retrieving managed agent backups has been optimized
Veeam Backup & Replication Integration
  • The data collection engine for managed Veeam Backup & Replication servers has been optimized.

Resolved Issues

General
  • VSPC fails to upgrade when special characters are used in the password of the connection string to a SQL Server hosting the VSCP database
Security
  • Under certain conditions, backup portal users who do not have any access to the VSPC server can call an endpoint to download specific files from the server.
  • When running a remote backup agent patch operation, backup portal users can upload files to the VSPC server without having any access to the machine.
Monitoring
  • Under certain conditions, the “Max allowed job duration” alarm returns incorrect duration values.
Licensing
  • When a tenant with a zero UID is present in the Veeam Cloud Connect database, a monthly license usage report cannot be generated.
  • Monthly license usage report fails to generate for Veeam Backup & Replication 11a servers.
Veeam Backup & Replication Integration
  • Backup copy jobs running in the immediate mode do not display any transferred data.
Restful APIs v2
  • Under certain conditions, deleting backup resources for a tenant can time out with an error.
  • Tenant creation task fails when multi-factor authentication settings are enforced in the backup portal.
  • When managing Veeam Backup Enterprise Manager (VBEM) servers of version 9.5, various VBEM-related endpoints fail with NullReference exceptions.
  • “GET /v2/computers” endpoint fails for computers in the rejected state
Veeam Backup for Microsoft Azure Integration
  • Under certain conditions, the VSPC management agent fails to collect backup policies data from managed Veeam Backup & Replication servers.
Veeam Agent for Microsoft Windows Integration
  • Under certain conditions, a license key cannot be updated for the managed backup agent.
  • When updating backup policies, account passwords from application-aware processing options can be reset.
ConnectWise Manage Integration
  • Subscription plan selection can fail when there are more than 50 000 products created in ConnectWise Manage.
  • Data synchronization fails when there are companies with the same name registered on different sites.

 Note: After installing this patch, you will need to re-apply all custom changes (for example, disabling the reboot remote computer option via VSPC config)

Download Information

To install Patch 4, perform these steps:

  1. Back up the VSPC configuration database.
  2. Log off from all active VSPC UI sessions.
  3. Execute ApplicationServer.x64_5.0.0.7151.msp file as administrator on the VSPC server.
  4. Execute WebUI.x64_5.0.0. 7151.msp file as administrator on the VSPC UI (IIS) server.
  5. Execute ConnectorService.x64_5.0.0. 7151.msp as administrator on the VSPC server.
MD5: A1ECAF9F3690549708632CD183D7EC90
SHA1: 2AAA1338A6FFC05CBBDE2E8D2DD58875CB632B2A
KB ID: 4223
Product: Veeam Service Provider Console 5.0
Published: 2021-10-12
Last Modified: 2021-10-13

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