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Oracle Instant Recovery fails with "Database is online. Failed to restore database files."

KB ID: 4251
Product: Veeam Backup & Replication
Published: 2021-12-10
Last Modified: 2021-12-11
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Challenge

Instant Recovery of an Oracle DB with version 12.1-12.2 fails with the following error show in the console:
Database is online.
Failed to restore database files.
Database is online. Failed to restore database files.
Veeam Log Example
C:\ProgramData\Veeam\Backup\ExplorerStandByService\Logs\VEOR\InstantRecovery\session*.log
SSH output [3]: executing command: SET NEWNAME
SSH output [3]: Starting Duplicate Db at 10-NOV-21
SSH output [3]: released channel: vc0
SSH output [3]: released channel: c0
SSH output [3]: RMAN-00571: ===========================================================
SSH output [3]: RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
SSH output [3]: RMAN-00571: ===========================================================
SSH output [3]: RMAN-03002: failure of Duplicate Db command at 11/10/2021 16:30:25
SSH output [3]: RMAN-05501: aborting duplication of target database
SSH output [3]: RMAN-05609: Must specify a username for target connection when using active duplicate

Cause

This is related to an Oracle bug, which was previously documented here: 
https://support.oracle.com/rs?type=doc&id=2125325.1
(The above link may require that you log in to your Oracle account to view it. If the link does not work, contact Oracle for more information.)

Solution

To resolve this issue, update Oracle Database to version 12.2.0.1.0.211019 or later.

 

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